Business Systems Analyst, Plan to Make

Ocean Spray CranberriesLakeville, MA
Remote

About The Position

Ocean Spray is hiring for a Business Systems Analyst, Plan to Make. This role is responsible for analyzing and improving business processes and systems, assisting with the design, development, and deployment of optimized, integrated, and automated solutions specifically related to Supply Chain functions across Manufacturing, Production Planning, and Warehousing. The goal is to enhance organizational efficiency and effectiveness. The BSA will collaborate with IT teams for solution implementation, testing, and deployment, identify areas for improvement, develop process models, and provide ongoing user support and training. This position serves as the functional expert in SAP PP and is a key part of the SAP Delivery Solution Team, working with stakeholders and product teams to deliver enhancements and projects. The BSA will also work with the Application support team to resolve daily support tickets and ensure system operational health, requiring keen attention to detail and the application of communication, analytical, and problem-solving skills to maximize IT system investment benefits.

Requirements

  • Proven experience as a Business Systems Analyst or similar role overseeing the design, development, and implementation of software and solutions.
  • Technical knowledge of SAP PP required.
  • Proficiency in business process modeling and documentation tools
  • Knowledge of software development lifecycle (SDLC) and project management methodologies.
  • Strong analytical and problem-solving skills.
  • Excellent written and oral communication skills
  • Excellent listening and interpersonal skills
  • Ability to communicate ideas in both technical and user-friendly language

Nice To Haves

  • Experience with SAP EWM, MES systems a plus
  • 3+ years of functional SAP experience in PP, ideally in a CPG/Manufacturing business
  • Basic knowledge of SAP EWM a plus
  • Knowledge of APIs and other integration methodologies
  • Enhancement & production management experience
  • Experience working in a team-oriented, collaborative environment

Responsibilities

  • Collaborate with business stakeholders, product owners, SAP development team, data governance, and subject matter experts to gather requirements, design and deliver implementations and enhancements within SAP PP
  • Work with the business and product partners from cross-functional initiatives to support the business processes related to Supply Chain and identify opportunities for productivity, efficiency, and growth enabled by tech solutions
  • Accountable for maintaining integrations within SAP PP module, supporting ecosystems and overseeing batch schedules working with 3rd party offshore support teams and/or Vendor support teams
  • Document and diagram existing system and business processes and analyze for more efficient methods
  • Translate functional business requirements into technical requirements working within an agile team
  • Collaborate within an agile team to perform cost-benefit and return on investment analyses for proposed enhancements and projects to aid management in making implementation decisions
  • Coordinate and perform use case tests, end-user reviews and post-implementation support
  • Deliver orientation and training to end users for new capabilities, enhancements and projects including writing documentation
  • Provide production support and research application incidents working with developers, end-users, and the Application support team
  • Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner

Benefits

  • Complete insurance package on Day-1 that includes a plethora of health and wellness programs
  • Health, Dental and Vision insurance
  • Health savings account
  • Flexible spending account
  • Life and accident insurance
  • Employee assistance program
  • Telehealth services
  • 1:1 health coaching
  • Supportive benefits for all the stages of your life
  • 401(k) with up to 6% Company matching; additional potential discretionary match at year-end
  • Short-Term Incentive/Performance bonuses
  • Flexible scheduling options
  • Vacation pay, up to three weeks of time (pro-rated for your first year of employment)
  • Holiday pay for 12 holidays
  • Career development and growth opportunities
  • Tuition/Education assistance programs
  • Access to LinkedIn Learning
  • Scholarship programs for children of employees
  • Parental leave
  • Bright Horizons Family Solutions – Back-up care, tutoring, etc.
  • Adoption assistance
  • Bereavement leave
  • Up to $300 fitness reimbursement
  • Up to $300 massage reimbursement
  • Employee appreciation events
  • Employee discounts
  • Charitable giving
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