Business Systems Analyst (LMS)

RIVO Holdings, LLCSan Diego, CA
$85,000 - $105,000Onsite

About The Position

RIVO is seeking an experienced Business Systems Analyst (LMS) to join their team. This role focuses on executing high-quality releases, reducing production defects, and scaling a consistent, auditable delivery process for their proprietary Loan Management platform (LMS). The ideal candidate is a strong individual contributor who thrives in a fast-paced environment, wants to deepen their technical expertise, and collaborates cross-functionally to create a consistent, auditable software delivery process. This role requires a self-starter with solid technical skills and a passion for UAT.

Requirements

  • Hands-on experience writing requirements/AC and test scenarios/cases.
  • Proven UAT coordination and defect management chops.
  • Working knowledge of RBAC and the user-access lifecycle.
  • Comfortable in Jira/Azure DevOps (or similar).
  • Self-starter, ownership mindset—you proactively learn, clarify, document, and move work forward.
  • Clear communicator across technical and non-technical partners.
  • 1-4 years in Business Systems Analysis, Systems Analysis, Product Analysis, QA/UAT, or similar role.
  • Bachelor’s in Management Information Systems, or related field (or equivalent experience).

Nice To Haves

  • Prior experience in Lending, servicing, fintech, or regulated financial experience a plus.
  • Basic SQL for validation and audit/compliance familiarity a plus.

Responsibilities

  • Translate business needs into clear requirements, user stories, and acceptance criteria.
  • Map process changes across the loan lifecycle; call out impacts, dependencies, and risks.
  • Coordinate UAT: design scenarios, track execution, and secure sign-off.
  • Drive defect management: precise repro steps, severity, business impact, and follow-through.
  • Validate release readiness with checklists, documentation, and cross-team alignment.
  • Support access governance (on/offboarding, RBAC docs) with Ops and Compliance.

Benefits

  • Benefit from a schedule with no evening or weekend work
  • Up to $5,000 annually in childcare reimbursement
  • Exclusive access to comprehensive fertility treatment coverage
  • FREE weekly group workouts
  • Regular happy hours and company-wide events
  • Exclusive access to season long raffle drawings in the RIVO ticket section for Padres games
  • FREE coffee, energy drinks, and snacks
  • Company-paid parking or MTS pass
  • Perfect attendance incentive
  • Company paid holidays and PTO each year
  • Medical, dental, and vision plans with a 70/30 cost share
  • 401(k) plan with employer matching
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