Business Systems Analyst
About The Position
DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, state and local government and commercial clients in health care, technology, and financial services industries. The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together. We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality. Project Description: DRT is supporting the Office of Medicare Hearings and Appeals (OMHA) on an Analysis of Alternatives (AoA) effort to modernize its Electronic Case Adjudication Processing Environment (ECAPE). The project focuses on assessing current capabilities, identifying gaps, and evaluating solution options to improve efficiency and performance. The team will develop a Business Case Analysis and implementation roadmap aligned with HHS governance and investment processes. This is a high-visibility effort supporting mission-critical operations within HHS. Job Summary: We are seeking a Business Systems Analyst to support a federal Analysis of Alternatives (AoA) effort focused on modernizing a mission-critical case management system. This role will lead requirements gathering, stakeholder engagement, and development of key deliverables such as the Requirements Traceability Matrix (RTM) and Initial Capabilities Document (ICD). The analyst will work closely with technical and business stakeholders to identify gaps, define needs, and support evaluation of solution options. This is a hands-on role with direct impact on shaping future-state capabilities and recommendations.
Requirements
- 5–8+ years of experience in business analysis, systems analysis, or requirements development
- Experience leading stakeholder interviews and requirements gathering sessions
- Strong experience documenting requirements (functional, business, and process)
- Experience developing artifacts such as RTMs, gap analyses, or similar documentation
- Experience supporting IT modernization, system assessments, or analysis efforts
- Experience working on federal programs (HHS experience preferred)
- Strong analytical and problem-solving skills
- Ability to translate business needs into clear, actionable requirements
- Strong communication skills and ability to work with both business and technical teams
- This position requires the ability to obtain and maintain a U.S. government Public Trust clearance. Due to contract requirements, candidates must be U.S. citizens or lawful permanent residents (green card holders) to be eligible.
Nice To Haves
- Familiarity with HHS EPLC, CPIC, or federal capital planning processes
- Experience with case management or workflow-driven systems
- Knowledge of federal security frameworks (FISMA, NIST)
- Prior experience supporting AoA or Business Case Analysis efforts
- Relevant certifications preferred (e.g., CBAP, PMI-PBA, or similar)
- Equivalent experience may be considered in lieu of a degree
Responsibilities
- Lead stakeholder interviews, workshops, and requirements gathering activities
- Document business and functional requirements in a clear and structured manner
- Develop and maintain the Requirements Traceability Matrix (RTM)
- Support development of the Initial Capabilities Document (ICD) and gap analysis
- Analyze current processes, workflows, and system usage to identify improvement opportunities
- Collaborate with technical team members to align business needs with solution options
- Support evaluation of alternatives by defining requirements and success criteria
- Contribute to and review key deliverables (RTM, ICD, AoA Report, BCA, Implementation Roadmap)
- Ensure traceability between requirements, gaps, and recommended solutions
- Participate in stakeholder discussions and help communicate findings and recommendations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
