Business Systems Analyst

BYD North America•Pasadena, CA

1d•$90,000 - $110,000•Onsite

About The Position

We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms. This role is best suited for someone who can bridge business and technical teams and has hands-on experience driving system implementations from design to go-live. You will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency.

Requirements

Bachelor’s degree in information systems, Computer Science, Business, Engineering, or related field
5+ years of experience in Business Systems, IT Business Analysis, or Systems Implementation
Proven experience leading enterprise system implementation projects end-to-end
Strong project management skills: Scope, timeline, risk, stakeholder management
Experience working across multiple business functions (Sales, Ops, Finance, Supply Chain, etc.)
Strong ability to translate business needs into system solutions
Excellent communication and cross-functional collaboration skills
Bilingual in English and Chinese (Mandarin)
Solid understanding of system integrations, data flows, and APIs (conceptual level; coding not required)
Experience working with technical teams on system enhancements and integrations

Nice To Haves

Experience with Microsoft Dynamics 365 CRM, SAP ERP, and Enterprise BPM
Experience in manufacturing, automotive, or supply chain-driven environments
Familiarity with Agile / Scrum or hybrid delivery models
Experience working with external vendors or system integrators
Basic knowledge of SQL, reporting, or BI tools
PMP / Scrum certification is a plus

Responsibilities

Lead end-to-end delivery of enterprise systems projects (requirements → design → implementation → go-live → support)
Manage project scope, timeline, risks, dependencies, and stakeholder communication
Drive cross-functional alignment across business teams, IT, and external vendors
Proactively identify blockers and drive resolution
Gather and translate business requirements into functional specifications, process flows, and user stories
Analyze and optimize end-to-end business processes across systems
Support solution design with a focus on scalability and operational efficiency
Partner with engineering and data teams on system integrations, data flows, and process automation
Support platforms such as Microsoft Dynamics 365 CRM, SAP ERP, and other enterprise and operational systems
Understand system architecture at a conceptual level (APIs, integrations, data models)
Support system testing (UAT), training, and go-live readiness
Drive user adoption and change management
Monitor post-launch performance and recommend improvements