Business Systems Analyst IV

M&T Bank • Amherst, NY

5d • $71,600 - $119,300 • Onsite

About The Position

Responsible for facilitating moderately complex to complex projects from proposal through post implementation. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones. Responsible for various system testing activities not covered by other teams such as clients completing User Acceptance Testing (UAT).

Requirements

• Combined minimum of 5 years' higher education and/or operational/business analytics experience
• Strong verbal and written communication skills
• Strong organizational skills
• Strong time management skills
• Strong lateral thinking skills
• Strong problem-solving skills
• Proficiency with personal computers as well as pertinent software packages
• Excellent problem solving skills to assist in issue resolution

Nice To Haves

• Bachelor's degree
• Subject matter expert in business with knowledge or experience utilizing application/system being supported.
• Capable of working on multiple projects of a moderately complex to complex nature.
• Proven understanding of applications supported with a sound good knowledge of interfacing/integrated applications.
• Ability to effectively use project management, word processing and spreadsheet applications.
• Good understanding of the Bank’s application framework.
• Familiarity with application development software and hardware platforms.
• Ability to understand business supported and its’ terminology.
• Ability to effectively present to all levels of management
• Ability to multitask for various components of moderately complex to complex projects.
• Ability to coordinate between applications and business units.
• Ability to work in a team environment as well as autonomously.
• Ability to recognize project milestones and delivery dates.
• Ability to recommend and implement solutions.
• Proactive
• Detail-oriented.
• Growing understanding of Bank acquisition methodology or relevant conversion experience

Responsibilities

• Preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases.
• Research analysis of moderately complex data ensuring functional design of assigned projects is accurate.
• Serving as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation.
• Serving as functional lead on moderately complex projects for assigned application(s).
• Scheduling and facilitating project team meetings as applicable.
• Meeting with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications.
• Participating in design discussions and documenting/delivering functional specifications.
• Participating in meetings with lines of business to identify their requirements in how an application looks and feels to the end user and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business.
• Reviewing business requirements with technology team to ensure understanding of project requirements.
• Coordinating and providing estimates for moderately complex to complex projects and completing estimates for assigned component on large projects, inclusive of timelines and project phases.
• Serving as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.
• Working with vendor to gain thorough understanding of project functionality and provide insight on implementation.
• Coordinating and providing estimates for moderately complex to complex projects and completing estimates for assigned component on large projects, inclusive of timelines and project phases.
• Participating in and documenting data mapping for integration of systems, conversion, and acquisition related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives.
• Working with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and managing and/or executing test cases verifying changes and enhancements work and perform as required.
• Serving as functional lead with other project team members on other systems that impact the project.
• Monitoring functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards.
• Ensuring the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
• Ensuring efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
• Ensuring issues, incidences and questions are documented, reported and resolved as required.
• Coordinating and managing post-implementation by getting feedback, resolving any issues and completing a debrief including actual to plan for timeframe and financials.
• Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identifying risk-related issues needing escalation to management.
• Promoting an environment that supports belonging and reflects the M&T Bank brand.
• Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completing other related duties as assigned.

Benefits

• The pay range for this position is $71,600.00 - $119,300.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree