Business Systems Analyst III / IV
About The Position
The Business Systems Analyst partners with business and technology teams to improve processes, systems, and data solutions that support organizational goals. This role analyzes business needs, identifies opportunities for improvement, and helps deliver technology solutions that enhance efficiency, customer experience, and operational performance. The Business Systems Analyst gathers requirements, supports system enhancements, develops reports and analytics, coordinates testing activities, and works with stakeholders to ensure solutions meet business needs. This position will be filled at either the Business Systems Analyst III or Business Systems Analyst IV level based on the selected candidate's experience, skills, and business needs.
Requirements
- Bachelor’s degree in Business, Information Systems, Finance, Accounting, or a related field.
- BSA III: 4+ years of experience in business analysis, systems administration, project management, loan administration, data management, or related financial services environments
- BSA IV: 8+ years of experience in business analysis, systems administration, project management, loan administration, data management, or related financial services environments
- Experience gathering business requirements, analyzing complex business processes, and delivering technology-based solutions.
- Advanced proficiency in at least two of the following: Salesforce, Microsoft Excel, SQL Server, TOAD, VBA, Agile methodology, Lean methodology, SDLC principles and practices, GIS, XML, or HTML.
- Experience working with data, reporting, system enhancements, and process improvement initiatives.
- Experience in commercial mortgage lending, investment operations, or related financial services functions.
- Experience supporting enterprise applications, system implementations, or automation initiatives.
- Knowledge of Agile and Lean practices for continuous improvement and project delivery.
- Experience partnering with cross-functional business and technology teams.
- Demonstrated ability to analyze data, identify root causes, and recommend solutions to improve business outcomes.
Nice To Haves
- Adaptability: Sees possibilities in changing circumstances, accepts and understands change, and adjusts quickly to shifting priorities.
- Collaboration & Influence: Builds strong relationships, communicates effectively, gains stakeholder buy-in, and helps drive alignment across business and technical teams.
- Problem Solving: Uses critical thinking and analysis to identify root causes, evaluate options, and deliver effective solutions.
Responsibilities
- Analyze business processes and system needs to identify solutions and improvement opportunities.
- Gather, document, and validate business and system requirements.
- Support system implementations, enhancements, configurations, and automations.
- Develop reports, dashboards, and data insights to support decision-making.
- Coordinate testing, troubleshoot issues, and partner with stakeholders and vendors to resolve system challenges.
Benefits
- medical, dental, vision and a 401(k) plan with matching company contributions
- An annual incentive bonus plan
- Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
- A supportive, responsive management approach and opportunities for career growth and advancement
- Paid parental leave and adoption/surrogacy assistance
- An employee giving program that double matches your donations to eligible nonprofits and schools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
