Business Systems Analyst II - IT Applications & Projects
About The Position
Lynden Incorporated is seeking an experienced Business Systems Analyst II to join our SeaTac-based team. In this role, you will use your BSA and project experience to gather requirements, document processes, support testing, coordinate system changes, and help business and technical teams improve the tools employees use every day. This is not a safety-sensitive position. Join a stable, family‑owned company with 40+ years of no layoffs and a collaborative, team-focused culture. Lynden is a family-owned transportation and logistics company helping customers move freight by air, land, and sea. Our SeaTac corporate office supports 15 Lynden companies, more than 2,500 employees, and an IT team of about 95 people. With 40+ years of no layoffs, we offer long-term stability and work that is practical, collaborative, and connected to the business. A Business Systems Analyst helps business teams explain what they need, turns those needs into clear requirements, and works with technical teams to improve systems, reports, processes, and user experience.
Requirements
- At least 2 years of experience as a Business Systems Analyst, Applications Engineer, Project Manager.
- Ongoing authorization to work in the U.S. without sponsorship.
Nice To Haves
- Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Analytics, Management Information Systems, Product Management, or a related technical field preferred.
Responsibilities
- Partner with business teams, IT, vendors, and other stakeholders to understand needs and turn them into clear system, reporting, and process requirements.
- Review current processes, identify gaps or pain points, and help recommend practical system or process improvements.
- Support application projects, enhancements, integrations, upgrades, patches, and releases by helping define scope, track open items, coordinate tasks, and communicate progress, risks, and decisions.
- Help configure, test, and support enterprise applications and databases.
- Coordinate with IT, vendors, and users to resolve application, data, reporting, or performance issues.
- Prepare test plans, test scenarios, and user acceptance testing materials.
- Document testing results and follow up on issues before changes are moved into production.
- Create and maintain clear documentation, including business requirements, process flows, system notes, test scripts, user guides, training materials, issue logs, and project notes.
- Provide training and support to end users and team members so they understand how to use systems, follow updated processes, and apply internal controls.
- Support change management and user readiness by helping prepare communications, training plans, deployment checklists, and post-implementation support materials.
Benefits
- Discretionary bonus program
- Competitive wages + annual wage reviews
- Cell Allowance: $10 per month
- Two medical plans starting as low as $0/month
- Medical, dental and vision for your family for $222/month (HDHP)
- Flexible Spending Account (FSA) or Health Savings Account (HSA)
- Mental health programs (in-office and virtual)
- 17 days Paid Time Off a year + additional paid extended leave. PTO increases with tenure
- 8 paid holidays each year
- 401(k) with company match + additional contributions
- No-cost Employee assistance program, life insurance, long term disability and AD&D
- Tuition Reimbursement program
- Mass transit reimbursement
- Career advancement opportunities, including potential growth into an Applications Engineer role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
