Business Systems Analyst II

Sierra Nevada Corporation•Englewood, CO

8h•Hybrid

About The Position

The Business Systems Analyst II (BSA) is responsible for more complex projects and tasks across various IT areas, including application support and network administration. This role involves advanced requirement gathering, technical oversight, and project coordination to ensure alignment with business goals and customer needs. As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Requirements

Bachelor's Degree in Computer Science, Information Systems, or a related field.
2+ years of experience in business analyst systems, or a related field.
Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 6 years of related experience is required.
Higher level relevant degree may substitute for experience.
Experience supporting a multi environment SaaS solution
Basic understanding of ETL's & API's
Intermediate understanding of data integrity and management
Proven track record of meeting or exceeding internal and external user expectations
Intermediate knowledge of MSSQL
Adhere to best practices in code and configuration management
Ability to foster a good working relationship with peer system admins, developers, users and project managers
Excellent oral and written communication skills
Demonstrated ability to quickly grasp technology solutions and concepts
Ability to manage to metric based measurements including service level agreement timelines
Demonstrated ability to effectively communicate, complete tasks and assignments on time, problem solve, work in a team environment, and work independently.

Nice To Haves

One to two years of system administration experience, preferably for a Procure-to-Pay system (Ivalua, Coupa, Ariba, etc)
Supply Chain background and experience
Experience working in Gov Cloud environment

Responsibilities

Provide user support, functional & technical administration for Ivalua Source-to-Pay (S2P) solution.
Troubleshoot & resolve technical and functional issues.
Performing root cause analysis of defects and elimination/reduction of defects.
Manage customer expectations in a way that results in high customer satisfaction.
Facilitate appropriate Business Area / Functional Area approval of system enhancements and prioritization of requests.
Development requirements based on business objectives and best practices.