Business Systems Analyst II - EPIC Tapestry

Texas Children's Medical Center•Bellaire, TX

3d•Hybrid

About The Position

The Business Systems Analyst II supports health plan customers by managing system-change requests across the full ticket lifecycle, from requirements gathering and documentation through design, build, testing, and production implementation. The role requires hands-on Epic Tapestry AP Claims experience, particularly claims rule configuration or build experience. The team is collaborative, organized, and fast-paced, with work frequently reprioritized according to regulatory, financial, or operational needs. The role is primarily remote but labeled hybrid. Houston-area candidates are preferred because occasional onsite work and after-hours support may be required.

Requirements

High school diploma or GED.
Seven years of experience in healthcare operations and/or information systems implementation; a bachelor's degree substitutes for four years of work experience, and a master's degree substitutes for two years.
Epic Tapestry experience.
Experience with the AP Claims module.
Claims rule-building or configuration experience.
Health plan claims knowledge.
Experience with business requirements, testing, and production implementation.

Nice To Haves

Houston-area location, preferred due to occasional onsite and after-hours support needs.

Responsibilities

Receive and review tickets submitted by health plan customers.
Meet with stakeholders to understand business requests.
Gather and document business requirements.
Create Business Requirements Documents (BRDs).
Obtain customer approval of requirements.
Design and build system changes.
Configure claims rules or related Epic functionality.
Conduct unit testing.
Coordinate user acceptance testing with the customer.
Move approved changes into production.
Support regulatory, claims, payment operations, and finance-related requests.
Assist with application support, projects, recurring processes, and operational issues.