Business Systems Analyst II

TELUS • Waterloo, ON

1d

About The Position

The Economic Decision Support team drives TELUS's key business decisions through sophisticated quantitative modeling and rigorous economic analysis. From multi-million dollar investment decisions and competitive pricing strategies to regulatory filings, this role directly shapes our competitive advantage in the market. As a Business Systems Analyst II, you will develop and maintain analytical tools, build cost estimation models, and deliver economic insights that influence strategy across the organization. Your role is to create real value for millions of TELUS customers by enabling informed, data-driven decisions at every level of the business.

Requirements

• University degree in Computer Science/Engineering, Economics, Finance, Management Information Systems, or equivalent
• 5+ years of experience in analytical or business systems roles requiring both analytical problem-solving and hands-on technical execution
• Proven expertise in advanced spreadsheet design and development using MS Excel and/or Google Sheets
• Strong analytical thinking and problem-solving skills; ability to work through complex problems methodically with a sense of ownership and accountability
• Hands-on experience in one or more scripting languages (Python, VBA, Apps Script, SQL, or similar) to develop and maintain software applications
• Proven experience with enterprise accounting and/or database systems (SAP, Oracle, etc.); demonstrated ability to retrieve, process, and analyze large datasets
• Strong communication skills with ability to explain technical concepts clearly and present findings effectively to stakeholders
• Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

Nice To Haves

• Foundational knowledge of economic principles and cost-benefit analysis; ability to apply these concepts to complex business scenarios
• Professional Accounting designation or MBA is an asset

Responsibilities

• Own the evolution and maintenance of quantitative models and software applications to facilitate in-depth economic evaluations and essential corporate decision-making
• Develop applications for extracting, manipulating, and analyzing datasets from complex accounting and database systems to support economic analysis and decision-making
• Support the development and refinement of cost models for telecom products and services using quantitative approaches and cost driver analysis to inform business strategy
• Support CRTC service rate-setting processes by preparing cost information reports and conducting tariff impact analysis in compliance with regulatory rules and guidelines.
• Provide end-user support and deliver training on economic analysis tools and models
• Collaborate with data science teams to implement Machine Learning models for strategic economic analysis and business insights

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree