Business Systems Analyst II

TD•Toronto, ON

1d•Onsite

About The Position

Develop effective and efficient solutions by researching/analyzing current state system processes and defining technology solutions options / recommendations working closely with key technology partners. Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration. Translate business requirements into detailed functional specifications taking into account non-functional requirements. Capture and document the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing. Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation. Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement. May provide operational / process-related analysis and support to various extents. Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required. Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery. Continuously enhance knowledge of business domains and their products/services. May support change management planning and activities, including those that ensure operational readiness. Support implementation and post-implementation planning and activities. May support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines. Adhere to the TD code of conduct. Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit. Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within own team. Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities. Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate. Contribute to a fair, positive and equitable environment that supports a diverse workforce. Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Requirements

Sound knowledge of system analysis process and techniques
Sound knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules.
Sound knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and delivery frameworks
Basic understanding of business supported
Leads system requirements management for low to moderate complexity/risk initiatives in alignment with strategies
Identifies risks and impediments and leads problem resolution for minor issues
Supports the identification, maintenance, and reporting of traceability of system requirements
Work performed under guidance and supervision
Undergraduate degree or Technical Certificate
2-3 years relevant experience
Professional experience as a Business Systems Analyst in Financial Industry.
2+ years of experience with Salesforce.
Over 6 months experience in Commercial Banking on Loan Origination system using nCino technology.
Over 6 months experience in Integration project using Mulesoft technology.
Strong experience writing business and technical requirements.
Experience in Agile, Jira and Confluence

Nice To Haves

Salesforce Administration Certification is preferred
Banking or financial industry experience
nCino Commercial Banking certification
Knowledge of Omni Studio, CPQ

Responsibilities

Develop effective and efficient solutions by researching/analyzing current state system processes and defining technology solutions options / recommendations working closely with key technology partners
Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
Translate business requirements into detailed functional specifications taking into account non-functional requirements
Capture and document the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
May provide operational / process-related analysis and support to various extents
Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Continuously enhance knowledge of business domains and their products/services
May support change management planning and activities, including those that ensure operational readiness.
Support implementation and post-implementation planning and activities.
May support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
Adhere to the TD code of conduct
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.