Business Systems Analyst II

Daikin Applied Americas • Plymouth, MN

1d • $73,300 - $120,700 • Hybrid

About The Position

Daikin Applied, the world's largest HVAC company and a Forbes' America's Best-In-State Employer 2025, is seeking a Business Systems Analyst II. This role involves applying professional concepts, company policies, and procedures to solve complex problems creatively. The analyst will work on diverse problems requiring data analysis and will exercise judgment in selecting methods for solutions. Daikin Applied is a global technology powerhouse focused on building a more sustainable planet, creating comfortable spaces, and perfecting air quality. The company fosters an innovative environment that values diverse perspectives and aims to unlock people's potential, offering a supportive environment for career growth and impact.

Requirements

• Bachelor's degree from a four-year college or university
• 2 to 4 years as IT Business Analyst or related experience
• Familiarity with Microsoft Office 365, especially Word, PowerPoint, Excel, Visio and Project
• Excellent written and verbal communication skills
• Data Flow or Use Case Modeling
• Process Modeling
• Work visa sponsorship is not available for this position

Responsibilities

• Provides some subject matter expertise for business customers and technical resources.
• Establishes awareness of business process and technology solution best practices within a specific business segment
• Prepares business requirements from which applications can be developed or modified with guidance from more Sr. BA
• Participates in engaging with the business customers on business processes and practices associated with the IT systems that implement, support or enable those processes and practices
• Participate in collection and analysis of data and information from business users to understand how systems can solve business problems and identifies opportunities for process improvement
• Participates in collecting and analyzing possible project engagements, documenting project scope (objectives, deliverables, critical success factors, assumptions, global and regional considerations, and resource requirements), prioritization, cost/benefit, potential risks, and feasibility
• Participates in the definition of work and project scope, objectives and business requirements and performs research for selection of potential solutions
• Participates in the production and review (from content to final draft) of user guides, training classes, and other end-user documentation for applications and processes
• Activities include development of functional test scripts.
• Understands how to represent business processes, engaging customers appropriately in testing activities
• Ensures traceability of requirements, translation of business and system requirements into functional and technical specifications.
• Alerts team leadership when traceability appears weak or is lost.
• Participates in impact analysis when changes to the requirements occur
• Forges a network of beneficial relationships with all levels within IT organizations and the customers of IT in order to establish mutual trust and provide a foundation for high level project partnership.
• Initiates and develops working relationships with internal groups
• Receives, solicits, and interprets information and facilitates communication at appropriate levels between IT and its customers by engaging in the preparation of documentation and presentations and participating in meetings
• Demonstrates fundamental skills of facilitation, influence, negotiation, mediation in discussions in order to achieve business goals and objectives
• Acquires fundamental skills for managing conflict to move discussions about tradeoffs towards resolution and decision
• Understands key business objectives and processes of IT’s customer, specifically how those objectives relate to the business’ problems and needs, their tools and systems
• Understands “customer context”, which consists of business processes and IT infrastructure and tools which support customer needs
• Participates in activities designed to ensure customer expectations are met
• Participates in ensuring JSOX and other compliance standards are met, and development of controls
• Interact with third parties including application service providers and partners
• Provide some subject matter (super user) expertise for business software application functionality within a specific business segment

Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees