Business Systems Analyst I - Information Technology

Pima County • Tucson, AZ

1d • $59,384 - $83,116 • Onsite

About The Position

The Pima County Information Technology Department is seeking a self-motivated, thorough, disciplined, and perceptive individual for the role of Business Systems Analyst I who will join a team of Business Systems Analysts supporting the Pima County Sheriff's department. The ideal candidate has one year experience and working knowledge in business analytics. The successful candidate will be: Self-motivated; Thorough, with attention to detail; Enthusiastic; Always learning; Able to work effectively with technical specialists, business specialists, and customers. This role requires close collaboration with other project teams, so strong interpersonal skills are essential. We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement and help make a difference in your community by supporting the mission of Pima County government. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

• High School diploma or equivalent AND two years of experience in either computer hardware or software support, business analysis or data analysis.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
• The County requires pre-employment background checks.
• Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• Repetitive wrist, hand and/or finger movement.
• Ability to communicate clearly (verbal, written).
• Must be able to remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Nice To Haves

• Minimum one (1) year experience gathering, analyzing, and/or documenting business requirements.
• Minimum one (1) year experience in identifying and resolving issues within business processes or systems.
• Minimum one (1) year experience communicating with both a technical and non-technical audience.
• Minimum one (1) year experience with project management methodologies.
• Minimum one (1) year experience applying project management principles.
• Relevant education from an accredited college or university may be substituted for experience.

Responsibilities

• Engages with Pima County department or elected official Subject Matter Experts (SMEs) to gain understanding of how the entity operates to deliver on its mission
• Researches and documents the technical tools (hardware and software) that enable business operations for departments and/or elected officials
• Identifies and documents areas of operational improvement that can be gained via changes in technology
• Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations
• Coordinates requirements definition and business case for change with department and/or elected official SMEs
• Provides status updates to leadership in oral and written form
• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions
• Effectively negotiates for viable solutions to technical, process and priority conflict resolution
• Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments

Benefits

• competitive salaries
• generous health insurance coverage
• retirement plans
• flexible work schedules
• a generous family leave policy
• wellness programs
• opportunities for professional advancement through training programs, workshops, and educational reimbursement programs
• County-wide employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED