Business Analyst (Information Technology Analyst 2)

New Jersey Courts•Trenton, NJ

5d•Hybrid

About The Position

The New Jersey Judiciary is seeking an experienced business analyst to work under the general direction of the chief or other supervisory personnel in the Automated Trial Court Services Unit (ATCSU). This unit is primarily responsible for business analysis and user requirements gathering; workflow analysis; development of project plans; user interface; system testing; and user training and support. The unit works collaboratively with court case processing managers and staff, information technology managers and staff, and others to plan and implement large-scale Judiciary information technology projects. It also provides ongoing customer support and delivers presentations, when necessary, to various customers located throughout the state. Experience with all stages of the SDLC, PEGA and Agile methodology is preferred. This position will be dedicated to the development, support, and maintenance of multiple applications. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Requirements

Graduation from an accredited college or university with a bachelor’s degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and one year of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications OR planning, acquiring, installing and implementing telecommunications facilities and services, wide area networks, or local area networks OR generating and maintaining system software OR business analysis which may include defining and gathering business and functional requirements, analyzing and validating data and/or documenting test plans OR business analytics OR data analytics.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits.
A bachelor’s degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
An associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and two years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
An associate degree in any field from an accredited college or university and three years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
A master’s degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education.
Individuals who have successfully completed internships within the Central Office Information Technology Office; ATCSU; Data Analytics, Research and Statistics Office; and/or the Information Security Unit may substitute their experience as interns for the required professional experience with one such year of intern experience being equivalent to six months of professional experience.
US citizenship is not required.
Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.

Nice To Haves

Experience with all stages of the SDLC, PEGA and Agile methodology is preferred.

Responsibilities

Writing specifications for new applications and enhancements
Recommending process and design changes for case management systems
Analyzing business procedures, workflows, policies, and standards to identify appropriate IT solutions for the business community
Creating and managing project requirements including related project milestones and schedules; formulating reports to track and monitor project progress
Defining and documenting customer business functions and processes
Acting as a liaison between stakeholders and software development teams
Communicating and collaborating with external and internal customers to analyze information needs and functional requirements in delivering business requirements documents (e.g., UI designs, screen-flow diagrams; wireframes & user interface specification documentation)
Developing test scripts and performing a variety of system and user testing across multiple platforms
Coordinating regularly with ITO and business users
Designing and conducting presentations and training sessions for internal and external customers (including judges, court staff, attorneys, and other governmental entities)
Conducting interviews to research and analyze work methods, processes, and programs
Planning, organizing, and facilitating meetings or site visits with primary stakeholders
Providing helpdesk and on-site user support
Performing other related duties as required