Information Technology Analyst

Flory Line Construction•Lennon, MI

20h•Hybrid

About The Position

The IT Analyst is responsible for analyzing business and technical requirements, supporting information systems, troubleshooting technology issues, and recommending technology solutions that improve business operations. The role serves as a liaison between business users to ensure systems meet organizational needs.

Requirements

2–5 years of experience in IT support, systems analysis, or business analysis
Knowledge of Windows, Microsoft 365, databases, networking, and enterprise applications
Experience with requirements gathering, documentation, and testing
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and work independently or as part of a team

Nice To Haves

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
Power Automate
SharePoint Lists and workflows
SQL
PowerShell, Python, Office Scripts, or similar automation tools
ERP, accounting, fleet, construction, or field-service systems
Experience supporting mobile devices and business applications

Responsibilities

Build and maintain Excel and Power BI reports and dashboards
Use Power Query and related tools to clean, combine, and organize data
Work with departments to define reporting needs and improve business processes
Reduce manual data entry and repetitive spreadsheet work
Support business applications such as Viewpoint Spectrum, Traqspera, Spreadsheet Server, Fleetio, Motive, and Microsoft 365
Create procedures, user guides, and system documentation
Assist with implementation of approved IT policies and standards
Prepare and deploy laptops, phones, and other devices
Troubleshoot common Windows, Microsoft 365, account, application, and peripheral issues
Provide backup coverage for employee onboarding, offboarding, and general IT support