Business Systems Analyst Consultant
About The Position
The Business Systems Analyst Consultant is part of PNC’s Asset Management Group (AMG) and is based in Birmingham, Alabama; Strongsville, Ohio; Denver, Colorado; Phoenix, Arizona; Pittsburgh, Pennsylvania; or Dallas, Texas. This in-office role provides solutions to IT and business management by applying technology to business opportunities and supporting the planning and implementation of cross-functional applications. The consultant partners with AMG business and technology stakeholders to elicit, analyze, and document business requirements, functional specifications, and system workflows. The role translates business needs into actionable system requirements, supports solution design, validates requirements, identifies dependencies, and ensures alignment with downstream systems and enterprise standards. It also serves as a liaison between business users, product owners, and technology delivery teams, facilitating working sessions and requirement reviews to align on scope, priorities, and outcomes. The position participates in identifying, evaluating, and configuring cost-effective systems that meet business requirements; monitors client experiences and feedback on business applications; and supports system productivity improvements. It provides senior-level consulting to internal business groups on process improvement projects, analyzes and documents client requirements, and revises existing system logic as needed. PNC expects employees to focus on customer needs and satisfaction and to assess and manage risks in accordance with its Enterprise Risk Management Framework.
Requirements
- Typically, a university or college degree and at least 3 years of relevant or direct industry experience are required for roles at this level.
- A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Demonstrated appropriate knowledge, skills, and abilities for the role.
- Relevant capabilities may include business assessment, business process modeling, IT environment knowledge, IT project management, requirements analysis, technical writing and documentation, and workflow analysis.
- No required certifications are listed.
- Employment visa sponsorship and STEM OPT participation are not provided for this position.
Nice To Haves
- CBAP (Certified Business Analysis Professional) certification is preferred.
- Certifications are often desired.
- Preferred skills include business analysis, client management, consulting, enterprise resource planning (ERP), project management, requirements gathering, software development, software development life cycle (SDLC), solutions design, and systems analysis.
Responsibilities
- Elicit, analyze, and document business requirements, functional specifications, and system workflows.
- Translate business needs into actionable system requirements while considering data, process, and technology constraints.
- Support solution design by validating requirements, identifying dependencies, and aligning solutions with downstream systems and enterprise standards.
- Liaise between business users, product owners, and technology delivery teams to align scope, priorities, and outcomes.
- Facilitate working sessions, requirement reviews, and walkthroughs to validate understanding and stakeholder alignment.
- Communicate across sales-focused and process-focused groups, tailoring messages to the audience.
- Provide solutions for IT and business management by applying technology to business opportunities and planning and implementing cross-functional applications.
- Participate in identifying, evaluating, and configuring cost-effective systems that meet business requirements.
- Monitor client experiences and feedback on business applications and enhance system productivity as needed.
- Provide senior-level consulting to internal business groups on process improvement projects designed to improve business results.
- Analyze, define, and document client requirements and revise existing system logic as necessary.
- Focus on customer needs and satisfaction and manage risks in accordance with PNC’s Enterprise Risk Management Framework.
Benefits
- Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
- Dental and vision options.
- Employee and spouse/child life insurance.
- Short- and long-term disability protection.
- 401(k) with PNC match.
- Pension and stock purchase plans.
- Dependent care reimbursement account.
- Back-up child and elder care.
- Adoption, surrogacy, and doula reimbursement.
- Educational assistance, including select fully paid programs.
- Wellness program with financial incentives.
- Maternity and/or parental leave, depending on eligibility.
- Up to 11 paid holidays each year, depending on eligibility.
- 9 occasional absence days each year, unless otherwise required by law.
- 15 to 25 vacation days each year, depending on career level and years of service.
- Incentive-eligible compensation based on company, business, and/or individual performance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
