Business Systems Analyst Consultant

PNC•Birmingham, AL

1d•Onsite

About The Position

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business System Analyst Consultant within PNC's Lending Tech organization, you will be based in Pittsburgh, PA or Birmingham, AL. Job Description Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements . Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed . Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results . Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!

Requirements

Proven experience as a Business Systems Analyst within an Agile environment
Strong understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum/Kanban)
Experience managing and maintaining product backlogs and writing user stories
Ability to collaborate effectively with cross-functional teams including Product Owners, Developers, QA, and business stakeholders
Strong analytical, problem-solving, and communication skills
Experience working with defect tracking and resolution processes
Hands-on experience with JIRA (or similar Agile project management tools) for backlog management, sprint tracking, and issue tracking
University / college degree, with 3+ years of relevant / direct industry experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Experience in financial services or lending technology is a plus
Application Development
Atlassian JIRA
Business Management
Create User Stories
Customer Solutions
Defect Tracking
Design
Group Problem Solving
Process Improvements
Product Backlog Management
Release Management
Software Solutions
User Experience (UX) Design
Business Assessment
Business Process Modeling
IT Environment
IT Project Management
Requirements Analysis
Technical Writing/Documentation
Workflow Analysis

Responsibilities

Partner with IT and Product Leadership to drive and manage solutions for future development, ensuring alignment and clear understanding of direction and outcomes across all stakeholders.
Collaborate with Product Owner, Scrum Master, Developers, and Testers to manage and maintain an up-to-date backlog.
Facilitate regular sync meetings (twice weekly) with Business Systems Analysts to ensure effective communication of active story status.
Work with cross-functional teams to develop product roadmaps and proactively identify risks or challenges within upcoming stories.
Partner with Line of Business (LOB), Developers, and Testers to identify, troubleshoot, and resolve defects.
Translate business needs and issues into well-defined user stories and functional requirements.
Provide product demonstrations to business stakeholders prior to deployment to ensure alignment and readiness.
Serve as a key liaison between business units, systems analysts, development teams, and project management groups.
Applying technology to business opportunities, planning and implementation of cross-functional applications.
Identifying, evaluating, and configuring systems that are cost effective and meet business requirements.
Monitoring client experiences and feedback on the use of business applications; Enhanced system productivity, as needed.
Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service