Business Systems Analyst

OMADA INTERNATIONAL OKLAHOMA CITY•Oklahoma City, OK

2d•Hybrid

About The Position

Omada International is seeking a Business Systems Analyst with a strong process and continuous improvement mindset to support operational effectiveness across our business. This role requires a systems thinker with sharp analytical skills and a collaborative approach—someone who can bridge the gap between business needs and system functionality, enabling sustainable improvements through data-driven decision-making. This is not a traditional technical or data-heavy role. Instead, it focuses on understanding workflows, identifying root causes, and driving functional improvements across departments. The ideal candidate is naturally curious, highly organized, and thrives in a collaborative, cross-functional environment. In this role, you’ll work closely with multiple departments to transform ERP data into actionable insights that drive performance, cost control, and delivery reliability.

Requirements

Bachelor’s degree in Business Administration, Industrial Engineering, Systems Engineering, or a related field preferred.
3+ years in a business analyst, process analyst, or continuous improvement role.
Advanced expertise in Microsoft Excel
Proven ability to analyze processes and recommend improvements—not reliant on statistical modeling, but able to interpret operational data and KPIs.
Strong interpersonal and communication skills—comfortable facilitating meetings and collaborating across departments.
Exposure to ERP systems (Epicor is a plus, but not required).
Experience with KPI development and operational dashboards.
Highly organized, process-oriented, and inquisitive with strong critical thinking skills.
Candidates must qualify as a U.S. Person (U.S. citizen, lawful permanent resident, refugee, or asylee) due to ITAR regulations.

Nice To Haves

Epicor experience

Responsibilities

Assess and document current-state business processes across departments.
Identify inefficiencies, bottlenecks, or breakdowns in workflows and recommend practical, measurable improvements.
Collaborate with business units to understand operational goals and translate them into process and system enhancements.
Learn and understand our ERP system (e.g., Epicor) and its transactional workflows.
Support and suggest improvements based on how business activities interact with system capabilities.
Interrogate operational data and dashboards to identify areas needing intervention (e.g., aged WIP, stalled inventory).
Define, monitor, and interpret KPIs and metrics tied to process health.
Help implement changes based on leading/lagging indicators to drive efficiency and reduce issues.
Lead or support cross-functional working sessions with multiple departments to gather input, surface issues, and propose solutions.
Act as a liaison between business units and system administrators to ensure process alignment.
Drive a culture of ongoing improvement by identifying root causes and establishing preventative measures.
Help departments measure and validate the effectiveness of changes through appropriate KPI tracking.