About The Position
This role partners closely with the SharePoint application team and Line of Business stakeholders to translate delivery, security, and operational priorities into clear, testable business and system requirements. The position primarily supports SharePoint applications and collaborates with the Rapid Application Development (RAD) team to deliver solutions across multiple business areas. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements. Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.
Requirements
- Bachelor’s degree in Information Technology, Business, or a related field, or equivalent practical experience
- Experience partnering with business stakeholders to elicit, analyze, and document clear, testable business and system requirements
- Hands-on experience supporting or delivering SharePoint-based applications in a cross-functional environment
- Working knowledge of tools such as SharePoint, Jira, and Confluence to support requirements management, testing, and delivery activities
- Experience supporting change management, release planning, and implementation activities with a focus on readiness, traceability, and risk mitigation
- Demonstrated ability to work in regulated or audit-sensitive environments where documentation quality, control alignment, and validation evidence are critical
- Strong analytical, documentation, and communication skills, with the ability to translate complex technical concepts into business-friendly language
- Proven ability to collaborate effectively with technical teams, business partners, and delivery stakeholders
Nice To Haves
- CBAP (Certified Business Analysis Professional) certification preferred.
Responsibilities
- Partner with Line of Business teams to elicit, analyze, and document business and system requirements that support operational, security, and delivery objectives
- Support SharePoint-based applications and collaborate with cross-functional RAD teams delivering solutions across the organization
- Apply working knowledge of technologies such as SharePoint and PowerApps to support requirements definition, testing, and cross-platform solution delivery
- Demonstrate familiarity with Jira and Agile delivery processes, including requirements tracking, backlog management, and sprint-based workflows
- Ensure a disciplined change and release process by maintaining requirements traceability, implementation readiness, test coverage, and post-implementation validation
- Support release planning and implementation activities with a focus on execution readiness and risk mitigation
- Operate effectively in regulated or audit-sensitive environments where documentation quality, control alignment, and validation evidence are critical
- Provide input and guidance on continuous improvement initiatives and application enhancement requests to better meet evolving business needs
- Evaluate SharePoint applications for alignment with business needs and user productivity improvements
- Leverage stakeholder feedback and application usage to identify improvements and support cross functional planning and implementation
- Analyze, define, and document business requirements while identifying and addressing existing system logic or process gaps
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
