Business Systems Analysis Manager

Encore Electric Career Site • Lakewood, CO

1d • Onsite

About The Position

The Information Technology team provides outstanding information technology to fellow employees so they can best serve our customers. The Business Systems Analysis Manager leads a team of Systems Analysts responsible for delivering technology solutions that improve how Encore builds projects. This is the Construction Innovation Team (CIT). CIT’s mission is to empower Encore employees to use technology to increase efficiency, productivity, and revenue within existing lines of business. This role combines people leadership, delivery accountability, and strategic alignment to ensure the team delivers high-value solutions across enterprise systems, integrations, business intelligence, and custom applications. The Business Systems Analysis Manager is a member of Encore’s IT Leadership Team to provide accountability for the responsibilities of the role and to help with the technology strategy. For example, the manager will provide input on SLA, staff levels, budget, and Technology Roadmap that aligns with Encore’s business strategy.

Requirements

• Three to five years of leading a help desk team
• Six or more years of experience in technical support roles
• A Bachelor's degree in IT or a related field

Nice To Haves

• Agile project management
• Business Intelligence
• Business Analytics
• Connecting enterprise software systems using programmatic APIs
• Construction Technologies (Autodesk Construction Cloud, Bluebeam, OpenSpace, Trimble)
• Developing data pipelines for Warehouse / Lake / Lakehouse
• Extract Transform Load (ETL) patterns and implementations
• ERP – Viewpoint Spectrum
• HRIS – UKG
• RDBMS – Microsoft SQL
• Writing SQL queries and building views
• Tuning SQL queries and views
• Database design as necessary
• Low Code / No Code design and implementation
• Microsoft Power BI
• Microsoft Excel and formulas
• Microsoft Visual Basic for Applications (VBA)
• Microsoft Power Automate
• Microsoft SharePoint

Responsibilities

• Lead and develop a high-performing team that delivers business information technology solutions (using Agile delivery) to enable Encore employees to build projects more efficiently, productively, and profitably.
• Build strong relationships with business leaders across Encore
• Work with stakeholders to understand priorities and define solutions
• Ensure CIT work aligns with business objectives and operational need
• Promote a culture of accountability, continuous learning, and collaboration
• Assign work based on skill level and development goals
• Develop career plans for Systems Analysts (I, II, III)
• Provide regular technical training, feedback, mentoring, and performance coaching
• Own delivery outcomes for all CIT initiatives
• Manage project intake, prioritization, and resource allocation
• Ensure solutions are delivered on time and meet business needs
• Partner with Scrum Master (where applicable) to support execution rhythm
• Provide oversight on solution design across: Enterprise systems, System integrations and automation, Business intelligence and data solutions, Custom application development
• Ensure solutions are scalable, maintainable, and aligned with IT standards
• Continuously improve how CIT delivers solutions
• Standardize processes for requirements, testing, and deployment
• Drive adoption of new tools and capabilities that improve construction operations
• Support innovation initiatives, including emerging technologies
• Define and track key performance metrics for CIT
• Ensure high-quality service delivery and stakeholder satisfaction
• Identify and resolve systemic delivery issues
• Improve turnaround time and solution quality
• Collaborate with Support & Operations and Infrastructure Engineering
• Ensure solutions are supported, secure, and scalable across the enterprise
• Participate in the IT Leadership weekly EOS L10 meetings
• Other duties as may be assigned

Benefits

• medical, dental, and vision plans
• disability, and life insurance
• employee-matched 401(k)
• paid time off (PTO)
• employee assistance program that includes counseling, legal, and financial advice
• generous employee referral program
• access to technical, safety, personal finance, and leadership training through Encore University
• cell phone allowance
• short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager