Business Systems Analysis, Advisor

FiservFrisco, TX
Onsite

About The Position

We are seeking an experienced Business Analyst to join our technology and business transformation team. The ideal candidate will be driving requirements gathering, solution design, and successful delivery of enterprise-scale initiatives. This role requires strong analytical skills, experience with financial services organizations, and the ability to work independently in complex integration environments. The Business Analyst will collaborate with cross-functional teams to define business needs, analyze processes, document requirements, and support the implementation of technology solutions that align with organizational objectives.

Requirements

  • Bachelor’s or master’s degree in computer science, Software Engineering, or a related technical.
  • 6+ years of progressive technology-focused business analysis or related roles.
  • 3+ years of business experience within the Financial Services industry.
  • Experience analyzing data models, system interfaces, and integration requirements.
  • Experience with API contract mapping, postman and SQL Methodology & Delivery.
  • Experience working with requirements management, collaboration, and project tracking tools.
  • Experience supporting software development lifecycle (SDLC) processes.
  • Experience working in Agile/Scrum environments.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Experience with JIRA
  • 1+ years of experience working at Fiserv as a contractor or employee.

Nice To Haves

  • Understanding of enterprise integration patterns and microservices architecture.
  • Experience with cloud-based technologies and modern application platforms.
  • Knowledge of business process modeling tools and techniques.

Responsibilities

  • Gather, analyze, and document business, functional, and non-functional requirements.
  • Independently facilitate workshops, discovery sessions, requirements gathering meetings, and solution design discussions with business and technology stakeholders.
  • Translate business needs into clear user stories, process flows, functional specifications, and acceptance criteria.
  • Partner with product owners, architects, developers, QA teams, and business users throughout the project lifecycle.
  • Analyze existing systems, processes, and data flows to identify improvement opportunities and recommend solutions.
  • Support integration projects involving multiple enterprise applications and third-party systems.
  • Work closely with technical teams to define API, data mapping, and system integration requirements.
  • Validate solution designs to ensure alignment with business objectives and compliance requirements.
  • Participate in Agile ceremonies including sprint planning, backlog grooming, daily standups, reviews, and retrospectives.
  • Assist with testing activities including test case reviews, user acceptance testing (UAT), and defect triage.
  • Monitor project deliverables, risks, assumptions, and dependencies throughout the project lifecycle.
  • Create and maintain detailed business documentation, process diagrams, and project artifacts.
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