Business Systems Administrator

State of Iowa • Des Moines - 50315 - Polk County, IA

2d

About The Position

The Iowa Finance Authority (IFA) and Iowa Economic Development Authority (IEDA) are seeking a Business Systems Administrator (Management Analyst 3) to support and enhance the agency's Enterprise Management System (EMS) and related business applications. This role is ideal for a relationship-driven professional who excels at understanding business processes, translating needs into clear IT system and software requirements, and aligning stakeholders around practical, effective solutions. This position plays a critical role in bridging IEDA|IFA business operations with the Iowa Department of Management’s Division of Information Technology (DOM DoIT), ensuring technology solutions support operational workflows and long-term agency goals. IEDA and IFA collaborate to make Iowa the choice for people to call home and for businesses to flourish. IEDA supports business and community growth through various state and federal programs, helping startups, rural communities, and disaster recovery efforts. IFA focuses on improving Iowans' lives by offering programs for affordable housing, community development, and water quality, and assisting first-time homebuyers. Collectively, through our programs and efforts, IEDA|IFA creates opportunities for Iowans, communities, and businesses to thrive. The Business Systems Administrator position ensures IEDA and IFA systems effectively support programs that strengthen Iowa’s communities and economy. This position serves as a key partner between systems users, technical teams, and vendors to support system operations, improve workflows, maintain data integrity, and drive continuous improvement across the organization.

Requirements

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
• Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and a total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and a total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and a total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

Nice To Haves

• Relationship-focused and a bridge builder who collaborates easily across business, IT, and external partners.
• Skilled at translating business needs into clear system solutions.
• Experienced at working with business systems, process improvement, data quality, or operational support.

Responsibilities

• Support day-to-day operations, maintenance, and upkeep of EMS and related agency systems.
• Maintain system documentation, operational records, and support procedures.
• Gather business requirements and document needs, translate operational issues, and coordinate testing and system releases.
• Ensure data integrity, structure, standards, and operational data quality within EMS and related systems.
• Manage support requests, provide frontline operational support, and coordinate business systems issue resolution with users, vendors, and technical partners.
• Coordinate data validation, cleanup, reconciliation, and correction efforts.
• Identify opportunities to improve business processes, workflows, and system adoption.
• Support user onboarding, systems navigation, training, and communication related to system updates and changes.

Benefits

• Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.
• Great Benefits: Excellent Health, Dental, and Vision Insurance options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level