Business System Analyst 1

trane technologies•La Crosse, WI

5d•$63,112 - $87,640•Hybrid

About The Position

This Business Systems Analyst works with the Business Operations Support team to assist Trane North America with process improvement and development. Responsibilities include software application set-up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane field sales office and manufacturing applications.

Requirements

Bachelor’s Degree or Associate’s Degree with 2 years of experience is required.
Experience with Microsoft Office Suite required.
Must be able to work well and adapt to change in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Must have ability to work well in a team environment.
Strong interpersonal skills required.

Nice To Haves

Strong understanding of field sales office business, manufacturing and headquarters a plus.
Knowledge of software configurations and systems integration details preferred.
Project management experience preferred.
Working knowledge of Six Sigma and 9 Step Problem Solving (A3) preferred.
Experience working with SQL preferred.

Responsibilities

Provide customer service to field, manufacturing and internal customers on a daily basis.
Work with team to continually develop business processes and system enhancements.
Understand integrated business systems configuration options and tools.
Identify application problems and provide resolutions in a timely manner.
Provide training and support of end users for Trane North America.
Update user training and documentation for specific business processes.
Develop and manage process improvement plans in regard to specific business processes.
Observe and document any malfunction of the software and offer reasonable solutions for correction.
Work with other groups within Trane to establish best practices and implement management strategy.
Work closely with Trane Technologies Corporate IT, Trane Operations teams, Manufacturing Plants, Americas Accounting Center, Climate Solutions Application Owners, and third party technology vendors.
Assist with application requirements and lead user acceptance testing for the application deployment process.
Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
Work on ad hoc project teams to further define processes/systems.
Up to 10% travel to various Trane and/or vendor field sites required.