Business Support Technician

Arapahoe County Water & Wastewater Authority•Centennial, CO

1d•Onsite

About The Position

Arapahoe County Water and Wastewater Authority (ACWWA) is hiring for two Business Support Technician positions. This role provides a variety of administrative and operational support services to ensure efficient day-to-day operations and excellent customer service. The position offers the opportunity to contribute to meaningful work that supports critical public infrastructure.

Requirements

Ability to work in a fast-paced environment and manage workload effectively.
Ability to operate a variety of office and computer equipment efficiently and accurately.
Ability to, under general supervision, identify issues, conduct research, analyze problems, evaluate alternatives, and develop sound conclusions and recommendations on complex management and administrative issues.
Ability to understand, interpret, explain and apply Authority policies and procedures related to assigned areas of responsibility.
Ability to prioritize and organize your own work, meet critical deadlines, and coordinate activities with other Authority departments to ensure completion of the work.
Ability to demonstrate positive attitude, initiative and accountability to complete tasks accurately and on time.
Ability to prepare clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
Ability to establish and maintain effective working relationships with all levels of Authority management and staff.
Ability to handle sensitive and confidential information with diplomacy, discretion, and professionalism.
Ability to learn and utilize applications and computer systems to generate reports and conduct research.
Bachelor’s degree from an accredited college or university preferred. Additional qualifying experience may be substituted for education.
Minimum requirement of two (2) to four (4) years of increasingly responsible office Business Support/Administrative experience.
Highly proficient skills in Microsoft Office Suite (Excel, Word, Outlook and PDF Writer).
Intermediate understanding of mathematical concepts.
Standard office administrative practices and procedures.

Responsibilities

Provide technical and administrative support for ACWWA staff, programs, projects and initiatives.
Develop, maintain, or manage spreadsheets and data.
Communicate with stakeholders and customers via email, phone, and other channels.
File and process documents.
Schedule meetings, training, events and take meeting minutes as needed.
Assist with coordination and organization of events and training.
Review documents and materials for content, accuracy, and grammar.
Write and develop memos, newsletters, and related materials.
Provide back-up support to other departments and staff as needed.
Provide general administrative support as needed.
Learn applications and computer systems to generate reports and conduct research.
Coordinate with customer service to support system tours.