Business Analyst Support

DH Pace • Olathe, KS

6h • Onsite

About The Position

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace is seeking a Business Analyst Support professional to join our Corporate Project Management Office (PMO) team. This role provides operational and project support to the Business Analyst Team and PMO leadership, contributing to process enhancement initiatives and ensuring successful project execution. The ideal candidate is detail-oriented, organized, self-starter, and capable of supporting multiple initiatives through documentation, coordination, and analysis.

Requirements

• Bachelor’s degree preferred, or equivalent combination of education and related experience
• 1–3 years of experience in a business analyst support, project support, or related role preferred
• Proficiency in Microsoft Office Suite, with emphasis on Excel, SharePoint, and Visio
• Strong analytical, organizational, and problem-solving skills

Nice To Haves

• Experience with ERP systems preferred but not required

Responsibilities

• Manage and triage requests within the PMO ticket queue, ensuring timely updates and resolution
• Support Business Analysts Team on assigned projects by assisting with coordination, documentation, and task execution
• Document current-state business processes and assist in identifying opportunities for improvement
• Gather, organize, and analyze business requirements and data to support project objectives
• Assist with the creation and maintenance of project documentation, including process flows, standard operating procedures (SOPs), and training materials
• Provide support to end users of DH Pace’s ERP and business systems as directed by Business Analysts or management
• Develop and maintain a working knowledge and ownership of core business systems and how they integrate across the organization
• Maintain awareness of company structure, reporting relationships, and business operations to effectively support initiatives
• Participate in testing, training, and implementation activities as needed
• Perform other duties as assigned

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees