Business Support Technician

Arapahoe County Water & Wastewater Authority•Centennial, CO

1d•Onsite

About The Position

Arapahoe County Water and Wastewater Authority (ACWWA) is hiring for two Business Support Technician positions. In this role, you will provide a variety of administrative and operational support services, helping to ensure efficient day-to-day operations and excellent customer service. This position offers the opportunity to contribute to meaningful work that supports critical public infrastructure.

Requirements

Ability to work in a fast-paced environment and manage workload effectively
Operate a variety of office and computer equipment efficiently and accurately.
Under general supervision, identify issues, conduct research, analyze problems, evaluate alternatives, and develop sound conclusions and recommendations on complex management and administrative issues.
Understand, interpret, explain and apply Authority policies and procedures related to assigned areas of responsibility.
Prioritize and organize your own work, meet critical deadlines, and coordinate activities with other Authority departments to ensure completion of the work.
Demonstrate positive attitude, initiative and accountability to complete tasks accurately and on time
Prepare clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
Establish and maintain effective working relationships with all levels of Authority management and staff.
To handle sensitive and confidential information with diplomacy, discretion, and professionalism.
Learn and utilize applications and computer systems to generate reports and conduct research
Bachelor’s degree from an accredited college or university preferred. Additional qualifying experience may be substituted for education.
Minimum requirement two (2) to four (4) years of increasingly responsible office Business Support/Administrative experience.
Highly Proficient skills in Microsoft Office Suite (Excel, Word, Outlook and PDF Writer).
Intermediate understanding of mathematical concepts.
Standard office administrative practices and procedures.

Responsibilities

Developing, maintaining or managing spreadsheets and data
Communicating with stakeholders and customers via email, phone and other channels
Filing and processing documents
Scheduling meetings, training, events and taking meeting minutes as needed
Assisting with coordination and organization of events and training.
Reviewing documents and materials for content, accuracy and grammar
Writing and developing memo’s, newsletters, and related materials
Provide back-up support to other departments and staff as needed.
Providing general administrative support as needed
Ability to learn applications and computer systems to generate reports and conduct research.
Coordinate with customer service to support system tours