Business Support Specialist
Jd Logistics Us•Perth Amboy, NJ
•Onsite
About The Position
The Operations Business Support role is responsible for supporting JDL's warehouse operations to ensure efficient day-to-day business processes and deliver an excellent customer experience.
Requirements
- Proficient in Microsoft Office, especially Excel and PowerPoint, with strong data analysis skills.
- Strong communication, coordination, problem-solving, and learning abilities.
- Detail-oriented, responsible, and able to work effectively in a team environment.
- Able to thrive in a fast-paced environment and manage multiple priorities under pressure.
Nice To Haves
- Associate's degree or above; all majors are welcome. Degrees in Business Administration, Operations Management, Computer Science, or related fields are preferred.
- At least one year of experience in operations support or a related role is preferred.
Responsibilities
- Support daily operational activities, including data entry, information verification, and document management.
- Assist with the coordination and management of third-party workforce resources.
- Collect, organize, and analyze operational data, and prepare reports to support business decisions.
- Coordinate cross-functional communication and collaboration to resolve operational issues and ensure projects are completed on schedule.
- Participate in process improvement initiatives and recommend solutions to enhance operational efficiency.
- Collect and respond to customer feedback, resolve issues in a timely manner, and help improve customer satisfaction.
- Complete additional tasks and projects assigned by management.
Benefits
- Annual Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
