Business Support Specialist

Goldbelt, Inc.•Atlanta, GA

1d•Onsite

About The Position

Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices. Goldbelt Apex is seeking a Business Support Specialist to support our client at the CDC at the Office of Domestic Violence Prevention (DVP). The Business Support Specialist will provide comprehensive administrative, operational, and programmatic support. This role requires strong organizational skills, effective communication, and experience with federal administrative systems. The candidate will be responsible for timekeeping, travel coordination, meeting support, calendar management, onboarding/offboarding, and a range of office management tasks.

Requirements

Ability to manage multiple tasks and changing priorities
Ability to learn and become proficient in use of the CDC automated administrative systems.
Ability to analyze administrative problems to identify significant factors, gather pertinent data, and recognize solutions.
Ability to interact and provide assistance to government staff and customers around the world with the utmost courtesy and professionalism
Strong analytical and organizational skills
Excellent project management experience required
Must be tech savvy, strong computer skills
Strong written and verbal communication skills
Creative, innovative, and strategic thinking skills
Strong organizational, administrative, record keeping & time management skills
Bachelor's Degree
Minimum of 5 years related experience required
Experience using CONCUR and TASNet
Experience tracking time and attendance
Experience in-processing/onboarding employees
Experience supporting high level executives in Federal Agency

Nice To Haves

Previous CDC experience
Active or recently active CDC Smartcard

Responsibilities

Provide accurate and timely timesheet and leave tracking for DVP staff
Reconcile leave discrepancies and provide guidance on timekeeping procedures
Support staff in using CDC’s time management systems and policies
Manage domestic and international travel processes end-to-end
Ensure timely travel approvals, troubleshoot travel issues, and process vouchers
Coordinate conference attendance and approvals
Educate staff on CDC travel regulations and assist with travel projections
Coordinate onboarding of new hires including facility access, equipment, training, and list updates
Facilitate offboarding tasks such as systems access removal and profile updates
Submit service and supply requests using CDC platforms (e.g., CONCUR, ICE, CCPS)
Manage office supplies, mail distribution, and equipment maintenance
Maintain office files and support ad hoc operational needs
Coordinate logistics and updates for internal forecasting tools
Schedule and manage logistics for in-person and virtual meetings
Arrange room setup, audio/visual needs, handouts, and take meeting notes
Create documents using MS Word, Excel, and PowerPoint based on provided content
Ensure accuracy, formatting, and compliance with CDC standards
Draft routine communications and compile data reports
Maintain and update senior leadership calendars daily
Schedule and track RSVPs for meetings, trainings, and events
Coordinate virtual meeting logistics with strict confidentiality
Maintain federal records in accordance with CDC Records Management Policy
Complete required training on federal records annually
Ensure all documentation complies with the CDC Records Retention schedule