Business Support Specialist

Advantage Sales & Marketing dba Advantage Solutions • Matthews, NC

18d

About The Position

The Business Support Specialist works closely with the Sales Team to help implement clients’ brand marketing and consumer strategies and support growth objectives. The role collaborates with sales colleagues, suppliers, and retailers, with a focus on project coordination and administration of key sales tasks.

The position performs sales administration, supports sales planning and product development, coordinates projects with cross-functional teams, and communicates with retailers, suppliers, internal teams, and third parties. It has no direct reports, though the role may delegate work and provide guidance or mentoring to indirect reports.

Work is performed primarily in an office environment. The role is sedentary and typically involves sitting for extended periods, using a computer, and hearing a telephone; it may require lifting up to 10 pounds.

Requirements

• Bachelor’s degree or equivalent experience.
• One to three or more years of experience in a similar role, preferably within the retail industry.
• Strong proficiency in Microsoft Office, with a focus on Excel.
• Good written and verbal communication skills.
• Accuracy and timeliness in completing work.
• Ability to work unsupervised and meet critical deadlines.
• A methodical, process-driven approach to achieving project milestones.
• Proactive and curious approach, with the ability and desire to identify root causes and develop processes and methods to prevent recurrence.

Nice To Haves

• Retail experience is preferred.
• Two or more years of experience in accounting or administration would be useful.
• Previous consumer goods industry experience is a plus.

Responsibilities

• Execute sales administration tasks accurately and on time, including price changes, new item forms, vendor setup assistance, supplier purchase-order queries and late deliveries, cash collection and deductions, promotional grid and dashboard updates, category hierarchy maintenance, ad tracking and sharing, and tracking supplier revenue accruals.
• Support the Sales Team with contract management, supplier forecasts, Supplier Collaborative Business Plan updates, weekly and monthly tracker updates, and category-review data pulls and analysis.
• Manage product cuttings and document results as part of product development.
• Facilitate and assist with driving projects through the process, working with the Sales Team and cross-functional teams to achieve milestones within established timeframes.
• Collect and organize sales data, market insights, trends, competitor reviews, and other supporting information for new projects to enable faster turnaround and decision-making.
• Communicate proactively with retailers, suppliers, internal teams, and third-party teams to help ensure objectives are met.
• May delegate work and provide guidance, direction, and mentoring to indirect reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level