Business Support Officer

Anglicare Sydney • Burlington, ON

5h • Onsite

About The Position

Transform lives, every single day. Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. As a Business Support Officer, you’ll play an important role in supporting the delivery of quality care services across Anglicare At Home. Be welcomed into a compassionate, respectful, purpose‑driven organisation where we don’t just talk about values — we live them. In this role, you will provide high‑quality finance and administrative support to our Anglicare At Home operations, ensuring accuracy, timeliness and exceptional customer service. This a permanent full-time position based at Macquarie Park (free staff parking on-site and a short walk to the Metro station). Reporting to the Business Support Team Leader, you’ll work closely with Central Operations, Client Care and Services, Care Delivery, Allied Health and Finance teams to ensure smooth day‑to‑day operations and a positive experience for both clients and colleagues. This is a collaborative, detail‑focused role suited to someone who enjoys working across systems, building strong relationships and contributing to continuous improvement in a values‑led environment.

Requirements

• Strong written and verbal communication skills, with the ability to engage effectively with staff at all levels.
• Excellent organisational skills, including time management, prioritisation and attention to detail.
• A customer‑centred mindset with strong problem‑solving and negotiation skills.
• Confidence working with systems and technology applications.
• Ability to work effectively in a fast‑paced, multi‑faceted team environment.

Nice To Haves

• Experience in administration and/or finance support roles.
• Experience supporting operational teams within a complex service environment.

Responsibilities

• Provide accurate and timely finance and administrative support in line with organisational processes and procedures.
• Deliver outstanding customer service across all administrative functions, using a solution‑focused approach.
• Maintain high‑quality client information and records, ensuring data is captured accurately and within required systems.
• Build and maintain strong working relationships with internal and external stakeholders, following up queries through to resolution.
• Support the performance of Anglicare At Home by contributing to process, system and service improvement initiatives.

Benefits

• Salary packaging of up to $15,900 tax‑free.
• An additional $2,650 tax‑free for meals, accommodation and entertainment.
• Ongoing professional development and learning opportunities.
• Discounts at over 400 retailers.
• Employee Assistance Program and Fitness Passport, offering access to more than 800 gyms for you and your family.
• Staff Rewards portal with exclusive discounts to over 400 retailers, free wellbeing resources and more.
• Employee Referral Program: $1,200 incentive for referring a friend for a permanent role.
• Formal Recognition through Performance Review process and Annual Review Conversation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed