Business Support Manager I - FC Channel Centralized
About The Position
This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met.
Requirements
- Previous Business support/administrative experience and/or Financial Center Channel leadership experience
Nice To Haves
- Experience with workforce management, FC Channel real estate, or equivalent
Responsibilities
- Leads communication, coordination and connectivity across the leadership team
- Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes
- Drives the successful execution of team events and routines, including logistics, communications and gathering feedback
- Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities
- Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes
- Assists senior executive and team with a full range of engagements, including process improvement and project initiatives
- Provides oversight of key deliverables and validates accurate and timely completion
- Creates an inclusive team where members are treated fairly and respectfully.
- Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
- Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
- Leads and encourages the identification, escalation and resolution of potential risks.
- Knows and develops team members through coaching and feedback.
- Manages expenses and demonstrates an owner’s mindset.
- Recruits, on-boards and develops talent, and supports talent mobility for career growth.
- Delivers results through effective team management, structure, and routines.
Benefits
- access to paid time off
- resources and support to our employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
