Business Support Data Analyst

Brightli • Springfield, MO

2d • Onsite

About The Position

Join our compassionate, collaborative team and make a measurable difference by improving patient financial experiences and operational performance. Five reasons to apply: meaningful impact on revenue cycle outcomes; opportunities to solve complex problems using data; collaboration with cross-functional leaders; professional growth through analytics tools and certifications; and a supportive culture that values innovation and high-quality work. We're looking for a curious, detail-oriented analyst with strong technical skills, excellent communication, and a customer-service mindset. This role prepares and maintains complex revenue cycle reports that inform accounts receivable (AR) management and drive improvement initiatives. You will design, develop, and maintain analytic reports combining electronic health record (EHR) and third-party payer data, troubleshoot complex issues, and partner with stakeholders to integrate insights into workflows and AR strategy.

Requirements

• Two years revenue cycle operations experience in finance, decision support, or related financial analysis background OR Four years revenue cycle operations experience in a similar organization in finance, decision support, or related financial analysis background.
• Experience in report generation, data collection systems, and analysis.
• Experience with SQL, Excel, Tableau, Crystal, or similar business analytics tools.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Successful completion of background check (criminal record, driving record, abuse/neglect, and fingerprint check).
• Strong analytical, communication, and organization skills; ability to work effectively with leaders and cross-functional teams.
• Ability to complete required new hire orientation and annual training including Relias.

Nice To Haves

• Bachelor’s degree preferred.
• Certification through AAHAM, AHIMA, and/or HFMA preferred.
• Certified Professional Coder preferred.

Responsibilities

• Design, develop, and maintain actionable revenue cycle reports by combining EHR and third-party payer data.
• Create queries and dashboards (SQL, Excel, Tableau/Crystal or similar) to mine data and organize insights for AR teams.
• Serve as a super user for revenue cycle reporting tools; provide input and participate in system upgrades and enhancements.
• Lead improvement initiatives identified through reporting; recommend and track focus areas to optimize AR performance.
• Troubleshoot complex data and reporting issues; develop solutions, audit reports, and recommendations.
• Track KPIs and quality control metrics; monitor trends and report anomalies.
• Collaborate with cross-functional teams to integrate data analysis into operational workflows and AR strategy.
• Simplify and present data clearly to enable timely decision-making.
• Perform other duties as assigned.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree