Business Support Coordinator (12 months fixed term)

XeroSan Mateo, CA
$85,400 - $127,000Remote

About The Position

As a Business Support Coordinator at Xero, you will be a key player in ensuring the smooth daily operations of the company. This role requires someone comfortable in a fast-paced, ever-changing environment with strong administrative skills, effective communication, and proactive thinking. You will be responsible for planning and prioritizing tasks, providing exceptional administrative support to Executive General Managers and Senior Leaders, and coordinating work across different domains. You will collaborate with other Business Support Coordinators, Operations Managers, senior leaders, and wider teams to streamline processes, identify and implement improvements, and ensure the team is well-supported.

Requirements

  • Proven experience supporting senior leaders in a fast-paced, global environment, with strong judgment and discretion.
  • Highly organised, proactive, and detail-focused, with the ability to manage competing priorities and work independently.
  • Strong relationship builder with excellent communication skills and confidence working across all levels and time zones.
  • Comfortable working behind the scenes to support others, anticipate needs, and ensure seamless delivery.
  • A flexible, can-do attitude with a continuous improvement mindset and willingness to pitch in wherever needed.

Responsibilities

  • Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination.
  • Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed.
  • Build strong working relationships across your group, the wider business, and the admin community.
  • Raise and track purchase orders, manage contracts, and support payment processes where relevant.
  • Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials.
  • Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, roadshows, Board & Committee Meetings, AGM).
  • Support onboarding for new starters.
  • Liaise between the EGM team and wider business to coordinate diaries, events, and resources.
  • Champion global ways of working and effective team communication.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) match
  • 21 days PTO
  • 10 days of Wellbeing leave
  • 5 days of Xtra Leave
  • 1 volunteer day
  • 12 paid holidays
  • Paid parental leave
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