Business Support Coordinator

DEKRA SERVICES INC•Allentown, PA

8d•$21 - $28•Remote

About The Position

The Business Support Coordinator supports the DEKRA 2nd Party Audits Group (2PA) by managing administrative functions related to complex client accounts and strategic projects. This role involves coordinating resources, tracking milestones for new service offerings, managing data entry, documentation, and contributing to the overall efficiency of operations.

Requirements

Bachelor’s degree or equivalent experience with 3+ years in administrative or operations support.
Prior experience analyzing data, creating charts, pivot tables, and summations.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams); SharePoint experience is a plus.
Ability to prioritize, self-manage, and self-start.
Strong interpersonal skills and ability to communicate effectively with internal and external stakeholders.
Proven ability to work both independently and collaboratively in a remote work environment.
Strong organizational skills, with attention to detail and follow-through.
Process-oriented with the ability to think critically and problem-solve.

Nice To Haves

SharePoint experience

Responsibilities

Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies.
Support the Program Manager of Operations with data entry, analytics, scheduling coordination, and auditor assignment.
Coordinate with internal DEKRA entities to facilitate use of North American resources for client sites and ensure data is entered into operational tools and analyzed.
Track, monitor, and report the status and revenue of business group performance metrics.
Coordinate client and auditor schedules in alignment with company guidelines.
Perform additional administrative and operational tasks as assigned.
Communicate directly with clients as required.

Benefits

Competitive health care benefits: medical & prescription, dental, vision (including Domestic Partners)
Critical Illness & Hospital Indemnity supplemental insurance
Company Health Savings Account contribution
Flexible Spending Account for eligible health care and dependent care expenses
Paid time off such as vacation, sick leave, and floating holidays
Mental and emotional support resources through our Employee Assistance Program
Wellness Program to increase activity and health habits, with ability to earn participation rewards
Paid Parental Leave
Travel Assist (Domestic/International)
401(k) plan, with an employer match
Company paid Short- & Long-Term Disability benefits
Group term life insurance with options to buy-up for self and others
Working Advantage – DEKRA’s official corporate discount program
Education Assistance Program
Student Loan Repayment Assistance
Internal training and development resources to grow your career
LEAD Forward Leadership Development Program
Annual Career Goal Setting and Performance Review cycle participation