Business Support Analyst
About The Position
At Roche, we foster a culture where you can be yourself and are embraced for your unique qualities. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Opportunity The Business Support Analyst will be primarily responsible for supporting Roche's (SAP) ERP system. This includes business support for all related systems that fall under the Order to Cash, Systems Management Team. The role provides data management and technology tools to support a function through the tactical execution of department strategies via business applications. This position collaborates with local ERP system support to ensure system compliance and accuracy. You will participate in local project teams related to business support and coordinate activities with local IT partners to ensure system requirements are met.
Requirements
- Bachelor’s Degree, experience may be considered in lieu of degree
- 4 years of analytical experience
- Participation in an approved accelerated development, fellowship or rotational program may be considered in lieu of experience
- Strong technical and SAP System knowledge
- Strong attention to detail
- Excellent problem solving, customer service, interpersonal, decision making, and communication skills
- Previous project management experience
- Data Analysis Experience (2 years)
Responsibilities
- Responsible for continuously improving the ERP system and achieving quality objectives through daily actions.
- Act as ERP subject matter expert for given processes, providing in-depth knowledge and expertise on processes and system functionality.
- Develop cross-functional relationships to facilitate optimal business partnerships, aid in knowledge and communication flow, and maintain execution of document or plan deployment.
- Drive continuous improvements to increase productivity, quality, and service.
- Determine methodology, approach, and work plan within the area of expertise.
- High accountability for monitoring system stability and revenue recognition.
Benefits
- Relocation benefits are not available for this job posting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
