Business Support Analyst

Roche

2d•$67,800 - $126,000•Onsite

About The Position

The Business Support Analyst will be primarily responsible for supporting Roche's (SAP) ERP system. Including business support for all related systems that fall under the Order to Cash, Systems Management Team. Provide data management and technology tools to support a function through tactical execution of the department strategies through business applications. This position collaborates with local ERP system support to ensure system compliance and accuracy. You will participate in local project teams that relate to business support and coordinates activities with local IT partners to ensure that system requirements are met.

Requirements

Bachelor’s Degree, experience may be considered in lieu of degree
4 years of analytical experience
Strong technical and SAP System knowledge
Strong attention to detail
Excellent problem solving, customer service, interpersonal, decision making, and communication skills
Previous project management experience
Data Analysis Experience (2 years)

Nice To Haves

Participation in an approved accelerated development, fellowship or rotational program may be considered in lieu of experience

Responsibilities

Responsible for continuously improving the ERP system and achieving quality objectives through daily actions.
Act as ERP subject matter expert for given processes, providing in-depth knowledge and expertise on processes and system functionality.
Develop cross-functional relationships to facilitate optimal business partnerships, aid in knowledge and communication flow, and maintain execution of document or plan deployment.
Drive continuous improvements to increase productivity, quality, and service.
Determine methodology, approach, and work plan within the area of expertise.
High accountability for monitoring system stability and revenue recognition.