Business Strategy Manager - Network Policy & Rules Advisory

Capital One • McLean, VA

2d • $138,100 - $189,200

About The Position

The Business Strategy Manager serves as a subject matter expert leading the architecture and advisory function for Global Payment Network rules, technical specifications, and network policies. The role provides deep payment network expertise, conducts industry and competitive analysis, and offers effective challenge to help ensure network governance remains current, consistent, and aligned with industry standards.

The manager partners closely with platform build and project management leads supporting the consolidation and re-architecture of Discover’s Operating Regulations. The primary focus is advising on payment network rules, navigating complex compliance requirements, and shaping strategic rule governance across major payment brands.

The position is expected to accept applications for a minimum of five business days. Capital One will not sponsor new applicants for employment authorization or provide immigration-related support for this position.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 4 years of experience advising on Payment Network Rules and Regulations.
• At least 5 years of experience in policy design, contract interpretation, and rule-based governance models.

Nice To Haves

• Bachelor’s degree.
• 3 or more years of experience in team leadership or direct people management.
• Prior experience with card networks, real-time payment networks, card payment acquirers, payment processors, or card issuers.
• Experience in industry research, competitive analysis, and policy architecture for large-scale payment ecosystems.

Responsibilities

• Provide independent review, competitive analysis, and effective challenge to proposed rule changes, product initiatives, and network strategies to ensure clarity, durability, and alignment with industry best practices.
• Identify gaps, inconsistencies, and unintended consequences in proposed network rules and technical specifications, and recommend pragmatic, durable solutions for network policy architecture.
• Conduct continuous competitive analysis and industry research across card networks, real-time payment systems, processors, and issuers.
• Advise on modernization and simplification of the Global Payment Network rules framework and support rollout of an Enterprise Operating Rules Management and Publishing Platform.
• Oversee and evaluate Operating Regulation waiver requests and establish operational frameworks and standardized review processes.
• Build and maintain working relationships across Legal, Risk, Product, Technology, and Operations, translating complex policy and technical specifications into clear reports and executive presentations.
• Ensure advisory activities comply with Capital One’s Enterprise Programs Standard, Enterprise Programs Procedure, and EWI/DLI Playbook.
• Use problem-solving skills, operational KPIs, and technology, including AI-enabled tools, to improve rule quality and consistency while retaining strict human accountability.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED