Policy and Rules Administrator

Arizona Department of Administration•Phoenix, AZ

1d•$85,480 - $110,235•Hybrid

About The Position

The Department of Economic Security (DES), Office of the Director, Governance and Innovation Administration, is hiring a Policy and Rules Administrator. The role performs complex work at programmatic and operational levels, partnering with department colleagues, leaders, customers, and federal, state, and local stakeholders. It plans, organizes, directs, coordinates, and evaluates strategies to improve client outcomes and employee engagement, modernize department governance and service delivery, and mitigate risk through policy and process efficiencies, innovation, and cross-divisional alignment. The position provides policy direction and oversight, supports policy development and maintenance, and coordinates program compliance and operations. It also leads staff and teams, builds partnerships, and uses research and data to improve programs and service delivery. The position may offer remote work within Arizona based on department business needs and continued performance. The listed location is the Office of the Director in Phoenix, Arizona.

Requirements

Bachelor’s degree from an accredited college or university, with major coursework in Public Administration, Public Policy, Business Administration, or a related field.
Four years of increasingly responsible professional experience in government, public policy, or public administration; an advanced degree may substitute for experience on a year-for-year basis.
Three years of supervisory experience.
Knowledge of department-administered programs; federal and state laws governing those programs; departmental rules, regulations, policies, and procedures; public administration; complex management functions; research and project-planning methods; leadership, team-building, supervision, and evaluation practices; performance measures; and common office and internet software.
Ability to read, understand, and interpret complex federal, state, departmental, and legislative rules, laws, policies, and procedures; compose policy and other written materials; plan, analyze, and coordinate activities; manage and summarize information and data; maintain complex working relationships; and perform complex administrative, managerial, and supervisory functions.
Ability to review federal regulations and interpret their intent; coach, counsel, mentor, listen, and lead; manage, motivate, delegate to, train, and evaluate employees; identify problems and solutions; communicate tactfully and accurately with internal and external customers; complete projects and reports accurately and on time; collaborate with departments and community groups; exercise discretion, confidentiality, and independent judgment; manage projects and deadlines; and adapt to changing priorities and workload.
Successfully pass background and reference checks; employment is contingent on completion of the process and the agency’s ability to reasonably accommodate any restrictions.
Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
If driving or using a vehicle is an essential job function for State business, maintain a current, valid, class-appropriate driver’s license, complete required training and record checks, and maintain an acceptable driving record; personally owned vehicles used for State business must have required liability insurance.

Nice To Haves

Experience working in a public agency serving a large population.
Master’s degree and/or relevant program certifications.
Advanced degree may substitute for the specified professional experience on a year-for-year basis.

Responsibilities

Meet continuously with department leadership and external partners to address programmatic issues and ensure implementation in accordance with laws and regulations.
Coordinate program compliance and methods of operation, make senior-level decisions, recommend corrective actions, and provide policy direction and oversight.
Oversee and support teams responsible for developing and maintaining policy and ensuring program effectiveness, efficiency, and productivity.
Hire, evaluate, train, coach, discipline, and recommend dismissal of staff as necessary; collaborate with Human Resources on recruitment strategies to attract underrepresented candidates.
Seek best practices from other states and entities and identify waiver and alignment opportunities involving federal and state laws, policies, procedures, and practices.
Strengthen collaboration with external partners and stakeholders to deliver training and support; coordinate with federal and state agencies and community organizations to facilitate public services.
Attend meetings, seminars, and trainings as required by the Assistant Director.
Work with programs to gather, research, analyze, and present data to improve representation of individuals and families served and the effectiveness of department programs.
Partner with programs to redirect engagement efforts toward underrepresented populations.
Collaborate with programmatic and operational teams to develop outcomes, metrics, and goals that support accountable, compliant, transparent, responsive, inclusive, equitable, accessible, and participatory service delivery.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS)
Long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work Program
Rideshare and public transit subsidy
Career advancement and employee development opportunities