Business Strategy Analyst - Mid Level

USAATampa, FL
$85,040 - $162,550Hybrid

About The Position

The Business Strategy Analyst utilizes quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

  • Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting.
  • Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
  • Demonstrated experience using data analytics to formulate data-driven insights.
  • Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
  • Experience in project management.

Nice To Haves

  • Knowledge/experience in designing and measuring optimization tests (e.g., A/B, multivariate) with a focus on translating experimental outcomes into strategic business impact.
  • Experience in leveraging digital analytics platforms (e.g., Adobe Analytics, Google Analytics) to measure user journeys, identify friction points, and inform UX strategy across multiple touchpoints.
  • Demonstrated ability to synthesize data, craft compelling narratives, and influence senior leadership and cross-functional partners to drive strategic decisions and implement change.
  • Interest in applying AI tools and techniques to enhance strategic analysis, uncover advanced patterns, automate reporting, and increase the efficiency of strategic decision-making processes.

Responsibilities

  • Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy.
  • Evaluates and uncovers strategic insights related to Profit & Loss. performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
  • Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
  • Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
  • Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
  • Translates findings into insights for strategy management and execution.
  • Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders.
  • May participate in key stakeholder meetings.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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