Business Strategy Analyst - Mid Level

USAA•San Antonio, NC

2d•Hybrid

About The Position

The Business Strategy Analyst utilizes quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. This position offers a flexible work environment that requires an individual to be in the office 4 days per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting.
Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
Demonstrated experience using data analytics to formulate data-driven insights.
Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
Experience in project management.

Nice To Haves

Knowledge/experience in designing and measuring optimization tests (e.g., A/B, multivariate) with a focus on translating experimental outcomes into strategic business impact.
Experience in leveraging digital analytics platforms (e.g., Adobe Analytics, Google Analytics) to measure user journeys, identify friction points, and inform UX strategy across multiple touchpoints.
Demonstrated ability to synthesize data, craft compelling narratives, and influence senior leadership and cross-functional partners to drive strategic decisions and implement change.
Interest in applying AI tools and techniques to enhance strategic analysis, uncover advanced patterns, automate reporting, and increase the efficiency of strategic decision-making processes.

Responsibilities

Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy.
Evaluates and uncovers strategic insights related to Profit & Loss. performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
Translates findings into insights for strategy management and execution.
Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders.
May participate in key stakeholder meetings.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.