EverHealth - Business Solutions Consultant (Remote, US)

EverCommerce

1d • $105,000 - $125,000 • Remote

About The Position

EverCommerce is seeking a Business Solutions Consultant for its EverHealth division, which provides SaaS solutions for healthcare providers. The ideal candidate is an experienced Business Operator with a background in healthcare, passionate about solving complex problems through process and platform implementation. This role involves developing and monitoring key performance indicators (KPIs) in a B2B SaaS operation, driving long-term projects, and taking ownership to achieve results. The consultant will bring leadership, creativity, a strategic mind, and a proven track record of improving productivity and efficiency through workflows, policies, procedures, and strategies.

Requirements

• Bachelor’s degree in business, computer science, healthcare management or related field is required.
• Minimum of 5+ years of professional experience in healthcare strategy, operations, or a similar role within a dynamic and fast-paced healthcare environment.
• Self-starter with the ability to analyze and interpret financial and operational data, identify gaps or opportunities, prepare business reports, projections, and present solutions or recommendations.
• Proven experience managing and leading multiple cross-functional initiatives simultaneously, with strong ability to drive decision-making and coordinated action.
• Strong influencing skills and the ability to interface effectively with multiple levels of employees, ranging from senior executives to other functional employees.
• Intellectually robust and agile with the ability to make quick decisions, when required.
• Able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays, or unexpected events.
• Self-confidence matched with a willingness to collaborate and successfully engage with colleagues.
• Strong written and verbal presentation skills are essential.
• Ability to advise and influence senior business leaders across organizational lines.
• Excellent attention to detail and willingness to pitch in, when necessary.
• Proficiency in standard MS Office; Experience in CRM and Project Management tools such as Salesforce, JIRA, Asana, etc.

Nice To Haves

• Advanced degrees in healthcare-related fields are a plus
• PMP or similar certification is highly desirable with a focus on healthcare project management.
• Data modeling, healthcare analytics, or programming experience (SQL, BI visualization tools, etc.), a plus.

Responsibilities

• Collaborate with cross-functional healthcare teams (PMO, Marketing, Sales, Onboarding & Implementation, Customer Support, Customer Success, Product, Data Analytics, etc.) to assess operational inefficiencies and opportunities, driving initiatives that optimize healthcare delivery and support.
• Assist with the development of internal and external reporting and dashboarding capabilities to help refine data quality.
• Support EverCommerce / EverHealth Operational Framework, including managing scheduling, presentations, and reporting cadences.
• Define requirements, develop roadmaps, and oversee planning and execution of multiple initiatives of varying size and complexity, from design to delivery.
• Communicate healthcare operational insights and results to leadership and stakeholders using clear, data-driven visual presentations to drive strategic alignment and informed decision-making.
• Analyze business needs, document business case / requirements, and translate needs into functional, non-functional, and/or technical specifications to establish vision and build consensus around priorities to facilitate execution.
• Establish, define, track, and analyze KPIs across project initiatives to provide visibility and insight into organizational performance and execution.
• Monitor, measure, and report on opportunities and challenges to drive development plans that align with and exceed company objectives.
• Leverage deep knowledge of the healthcare industry to inform decision making, identify cost-saving opportunities, and enhance service delivery and revenue generation.
• Act as a trusted operational partner to internal healthcare teams, providing support and resources to ensure their success in delivering high-quality care and services.

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level