EverHealth - Medical AR Specialist (Remote, US)

EverCommerce

4d • $16 - $22 • Remote

About The Position

EverCommerce is seeking an experienced Medical AR Specialist to join their revenue cycle team. This role is responsible for managing the timely collection of outstanding patient and insurance balances, ensuring accurate claim submission, payment posting, and resolution of denials. The goal is to reduce days in accounts receivable and maximize reimbursement while maintaining compliance with payer regulations and organizational standards. The team is distributed globally and accustomed to remote work, with this role being based anywhere in the United States. While remote work is standard, there's an option for in-office work if located near an EverCommerce office, and potential travel to headquarters or other locations may be required.

Requirements

• High school diploma or equivalent required
• 2+ years of experience in healthcare accounts receivable, billing, or collections.
• Knowledge of medical billing, insurance claim processes, CPT/ICD-10 coding basics, and payer rules.
• Proficiency in practice management systems and Microsoft Office Suite.
• Strong problem-solving, analytical, and organizational skills.
• Excellent communication skills with the ability to interact professionally with patients, payers, and colleagues.
• Detail-oriented and accurate in handling financial data.
• Ability to work independently while managing multiple priorities.
• Customer-service mindset with a focus on resolution and patient satisfaction.
• Strong teamwork and collaboration skills.
• Must be eligible to work without sponsorship.

Nice To Haves

• Associate or bachelor’s degree in healthcare administration, business, or related field preferred.

Responsibilities

• Review and analyze aging reports to prioritize collection activities.
• Follow up on unpaid or underpaid claims with payers and patients.
• Research, resolve, and appeal denied or delayed claims in accordance with payer guidelines.
• Post payments and adjustments accurately to patient accounts.
• Communicate with patients regarding outstanding balances, payment plans, and billing inquiries.
• Coordinate with internal teams (billing, coding, clinical staff) to resolve claim issues.
• Ensure compliance with HIPAA and all applicable federal, state, and payer regulations.
• Maintain accurate documentation of collection efforts and account status.
• Prepare reports on AR performance and collection trends for management review.

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED