Business Solutions Analyst

NBCUniversal • Universal City, CA

12h • $90,000 - $115,000 • Hybrid

About The Position

The Business Analyst, Business Solutions will be part of the Film & TV Studios Technical Solutions team within Studios Technology Solutions. This role supports the analysis, delivery, and enhancement of technology solutions across the Film & TV Creative Development operations landscape, with a strong focus on Film Studios and key Project/Material tracking Technology capabilities. The Business Analyst will partner with business stakeholders to translate operational processes and needs into clear requirements, ensuring that delivered solutions align with enterprise standards and studio priorities.

Requirements

• Bachelor’s degree in Information Systems, Business Analytics, Computer Science, or related field (or equivalent experience)
• 3+ years of experience in business analysis, media technology, or data analytics
• Experience gathering and documenting business requirements, user stories, and functional specifications
• Strong understanding of media content processes, including material tracking and coverage, and project management
• Experience with Salesforce or other enterprise CRM platforms
• Experience with data cleansing and migration
• Strong analytical skills with the ability to interpret data, identify trends, and support insights generation
• Proficiency in Excel and familiarity with SQL for basic queries and data validation
• Experience working in cross-functional teams involving business partners, data engineers, and technology teams
• Excellent communication skills, with the ability to translate complex technical concepts into clear language for business stakeholders
• Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment

Nice To Haves

• Experience working in the global Media & Entertainment industry
• Understanding of the Film, TV, and Streaming landscape
• Familiarity with CRM Tech platforms, such as Salesforce
• Hands-on experience with end user groups, assistants to Exec leadership
• Demonstrated ability to adopt new technologies quickly and articulate their business value
• Proactive, self-directed work style with strong initiative and the ability to manage work independently

Responsibilities

• Collaborate with stakeholders to capture business needs and translate them into functional requirements and user stories
• Support existing systems and projects, including metadata, asset ingestion, versioning, permissions, taxonomy, and ongoing improvements
• Conduct business analysis to identify opportunities for optimization
• Develop documentation, training materials, and reference guides to support user adoption
• Perform testing and validation for new enhancements, integrations, and system upgrades
• Contribute to dashboard development for end users
• Support issue triage and coordinate resolutions with internal teams and external vendors
• Assist with project planning and track milestones, risks, and dependencies across assigned initiatives

Benefits

• medical, dental and vision insurance
• 401(k)
• paid leave
• tuition reimbursement
• a variety of other discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level