Business Services Professional (Open Rank: Senior-Principal)

University of Colorado•Colorado Springs, CO

6d•$61,616 - $90,132•Hybrid

About The Position

The Business Services Professional serves as a strategic partner to the Epilepsy Section, driving operational excellence across clinical, research, educational, and community engagement initiatives. Working collaboratively with faculty, fellows, department leadership, and external stakeholders, this position leads complex business operations, financial stewardship, grant development efforts, and program implementation that advance the Section's mission and long-term growth. This highly visible role combines strategic planning, relationship management, project leadership, and analytical expertise to support innovative programs, secure funding opportunities, strengthen community partnerships, and enhance the overall effectiveness and impact of the Epilepsy Section.

Requirements

A bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
2 years of progressively responsible administrative experience in an academic, healthcare, or business environment with responsibility for managing budgets, grants, contracts, or other funding sources
2 years of experience leading clinical programs, research initiatives, or healthcare-related projects
2 years of experience working directly with physicians, advanced practice providers, and/or clinical staff
A bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
3 years of progressively responsible administrative experience in an academic, healthcare, or business environment with responsibility for managing budgets, grants, contracts, or other funding sources
3 years of experience leading clinical programs, research initiatives, or healthcare-related projects
3 years of experience working directly with physicians, advanced practice providers, and/or clinical staff
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year-for-year basis
Outstanding customer service skills and interpersonal skills
Proficiency in EPIC
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Proficiency with Microsoft Suite
Experience with project management
Ability to work independently and within diverse team structures
A positive, motivated, engaged, and caring attitude
Great attention to detail and quality
Ability to follow and execute a study protocol and proactively prevent deviations
Ability to communicate professionally, both in writing and orally
Dedication to professional development and life-long learning
Ability to work in a busy and active environment

Nice To Haves

A master’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
2 years of administrative experience working in a Neurology clinical setting
2 years of experience in community engagement, marketing, project management, or event management
1 year of experience working with Concur
Experience with grant writing, submissions and administration

Responsibilities

Develop and support business proposals and program initiatives
Assist with strategic planning and community engagement efforts
Support faculty and fellows in advancing section goals and projects
Manage section finances, budgets, and funding allocations
Maintain accurate financial records and reports
Monitor expenditures and support funding management activities
Assist with grant application preparation and submission
Prepare budgets and controls/monitors revenue and expenditure activity for each source of funds in conjunction with department leadership, including adherence to award restrictions
Track, prepare, and present reports for the department, grant administrators and external stakeholders annually and as requested
Responsible for supporting various grant submissions, while working with the department’s pre and post award team
Liaise with leadership of local and national Epilepsy nonprofit groups
Communicate directly with funding managers, including state, federal, and industry-level sponsors
Prepare budget reports for internal and external constituents
Research, prepare, manage, and submit grant proposals and reports for future and continued funding of the Epilepsy Section
Advise and collaborate with Epilepsy Section faculty leadership on funding source direction as it relates to grant budgets, applications, allowable costs, and budget restrictions
Plan and implement program development initiatives to include faculty recruitment, research expansion, specialty clinic operations, and patient education events
Manage and coordinate provider’s calendars to include recurring meetings, professional consultations, closing clinic schedule during vacation and conference days, etc.
Route and track CU Innovations and/or CU Medicine contracts through entire life cycle.
Arrange meetings, conferences and travel as needed (i.e., room reservation, agenda, flyer/handout preparation, presenting, taking meeting minutes, flight, hotel and rental care reservations, etc.)
Comprehensive, in-depth knowledge of national organizations’ programs, policies, branding standards, and reporting processes
Complete all necessary onboarding tasks for CU, UCH, affiliate institutions, and scheduling for academic year
Approve Epilepsy clinic schedule for Neurology residents and medical students, and develop fellows rotating schedule with Epilepsy Section
Cultivate and nurture relationships with key external stakeholders including individuals and community organizations
Lead community outreach initiative by developing and maintaining approaches to engage and evaluate community needs
Facilitate and manage large educational or conference events: Content development, Budget management and fund solicitation (grants and sponsorships), Organizational logistics (venue, timing, and staffing events), Audit events based on attendee feedback and develop and implement improvements as needed
Identify and facilitate community engagement opportunities locally, regionally, and nationally, audiences include patients, care partners, providers, and interested community members
Identify, develop, and implement techniques to improve and streamline marketing processes
Assist in re-credentialing and maintenance of licensure and board certification requirements
When needed, interface between patient and provider for scheduling
Follow up on patient care issues
Interface with clinic leadership on template building and access improvement
Develop, implement, maintain, and evaluate clinician learner programs to support ongoing Epilepsy Section faculty and staff and ensure learners meet their respective program’s competences and expectations
Partner with higher education organizations (CU and non-CU) to develop robust clinician learner internships and experiences within the Epilepsy Section
Work closely with leadership to develop project plans for new innovation. This includes defining the problem/opportunity and the scope, objectives, deliverables, risks, strategies, timeline, resources required, project team requirements, tasks and responsibilities
Delegate project related duties as necessary to administrative staff and students and collaborate with other division and group members to accomplish program and project goals
Attend weekly Epilepsy Section clinical research and patient care conferences, presenting summary of key administrative updates, grant updates, clinical finance updates, staffing and recruitment updates, and any other information to better improve the Epilepsy Section
Proofread, format and prepare manuscripts, grant applications, documents and letters
Assist with reference management in manuscripts and grant applications
Compile Epic ‘SlicerDicer’ reports of various patient cohorts for research or grant work
Other duties as assigned