Business Services Procurement Manager – Global Workplace Lead

Unilever • Hoboken, NJ

6d

About The Position

The Business Services Procurement Manager leads the global Workplace procurement category, translating business, employee-experience and operational requirements into future-fit sourcing, supplier and service strategies for approximately €30+ million in managed spend. The role develops and executes multi-year global strategies across workplace and facilities services, using global scale while addressing regional, site and business requirements.

Working with Workplace, Real Estate, HR, Finance, Legal, IT, Sustainability, regional teams, sites and strategic providers, the role supports service quality, employee experience, value, resilience, innovation, sustainability and transformation across the global workplace portfolio. It leads complex sourcing, negotiations and contracting; builds strategic supplier partnerships; delivers a multi-year value pipeline; and owns supplier performance, portfolio fundamentals, KPIs and transformation execution.

Requirements

• University degree in Procurement, Business, Facilities Management, Real Estate, Engineering or a related discipline.
• 7–10 years of relevant procurement or business-services experience.
• Substantial responsibility for Workplace, Facilities Management or related indirect categories in a large, complex organization.
• Strong strategic-sourcing, negotiation and contracting capability across complex services, including specifications, rate cards, statements of work, service levels and outcome-based agreements.
• Strong understanding of workplace and facilities-service markets, delivery models, cost drivers, provider economics, performance frameworks and emerging technologies.
• Demonstrated success leading global or multi-regional workplace procurement strategies and programs, with experience operating at comparable spend and organizational scale.
• Strong financial, analytical, stakeholder-management, communication and influencing skills.
• Fluent written and spoken English.
• Enterprise leadership mindset, including the ability to set clear priorities, lead through ambiguity and workplace-services market change, balance strategic thinking with execution, build trusted senior stakeholder relationships and contribute to procurement capability development.

Nice To Haves

• Exposure to workplace innovation, sustainability, service-model redesign or emerging facilities-management technologies.
• Experience supporting global or multi-regional supplier transitions, digital enablement, analytics, automation or change programs.
• Experience adapting global category approaches to regional, site or business-specific requirements while maintaining governance and value delivery.

Responsibilities

• Lead the Global Workplace Procurement portfolio, influencing cross-functional stakeholders and supplier teams to translate business, employee-experience and operational priorities into sourcing, service and supplier strategies, with approximately €30+ million in managed spend.
• Develop and execute multi-year global strategies across workplace and facilities services while accommodating regional, site and business requirements.
• Lead complex global and multi-regional sourcing, negotiations and contracting, establishing service specifications, rate structures, statements of work, service levels, governance and risk controls.
• Build strategic supplier ecosystems and outcome-based partnerships, balancing global, regional and local providers to improve service, employee experience, value, resilience, innovation and sustainability.
• Partner with Workplace, Real Estate, HR, Finance, Legal, IT, Sustainability, regional teams and sites to align procurement strategies with workplace standards, operating models and transformation priorities.
• Create and deliver a multi-year value pipeline through competitive sourcing, demand and specification management, service-model redesign, supplier consolidation, benchmarking and commercial innovation.
• Own supplier performance, portfolio fundamentals, KPIs and transformation execution, including data, insights, stakeholder communication, preferred-supplier compliance, digital approaches, analytics, automation and benefits tracking.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior