Business & Revenue Analyst
About The Position
This position will assist in revenue performance monitoring, analysis, and financial optimization of the Business and Revenue portfolio for the City of Charlotte Aviation Department (Charlotte Douglas International Airport). This role will primarily support the agreements under the Concession Program (Food & Beverage, Retail, Advertising, Services, etc.) with an emphasis on billing, reporting and analysis of financial data, but will also assist with other lines of business. This position requires a critical and independent thinker analyst who can master complex financial structures quickly and provide accurate, fast-turnaround results.
Requirements
- Requires high school degree or equivalent with 3 years of relevant experience.
- Proficiency with Microsoft Office software (Word, Excel, Outlook, PowerPoint).
- Ability to learn and apply technology/computer skills as necessary.
- Ability to efficiently multi-task while maintaining personable skills.
- Ability to demonstrate initiative, creativity and innovative thinking in a rapidly changing work environment.
- Ability to proactively develop solutions to matters that may arise while maintaining an analytical open-minded approach.
- Ability to work independently and meet deadlines.
- Must hold valid driver’s license with no more than six points in order to retain a City driving permit.
- Must be able to stand, walk and sit for extended periods of time.
- Must be able to lift up to 25 lbs.
- Able to access all areas of the terminal facility and airfield when necessary.
Nice To Haves
- Experience to include data analysis in either the airport/airline field or a related or applicable field including without limitation government, finance and banking.
- Familiarity with municipalities and/or airports.
- Strong preference for a higher degree of learning.
- Familiarity with airports and airline operations and business models is preferred.
- Leadership skills with a group or organization preferred by not required.
- Effective communication and writing skills in communications within a large organization or work group (drafting newsletters, notices, policies, handbooks, etc.).
- Ability to develop and implement creative new programs and activities.
Responsibilities
- Ensure all contractual required payments, billings, reports and processes associated with financial terms are met and in compliance.
- Work with tenant stakeholders and partners to develop strong working relationships to ensure that all accounts are properly established and maintained.
- Review and validate reported sales, MAG (Minimum Annual Guarantee), and percentage rent for accuracy and contractual compliance
- Review existing concession agreements to assess financial terms, including allowable expenses within profit share calculations, rent structures, escalation clauses, audit rights, and reporting requirements
- Analyze revenue performance across concession categories, identifying trends, risks, and opportunities for growth
- Perform reconciliations and investigate discrepancies, providing clear root-cause analysis and recommendations
- Develop and maintain dashboards, models, and reports to track KPIs and support decision-making
- Support forecasting and budgeting through data-driven insights
- Recommend enhancements to strengthen financial protections, improve clarity, and align with industry best practices
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
