Business Resource Registrar PT (Seasonal) - YMCA of DE Association Resource Center (downtown Wilmington)

YMCA of Delaware•Wilmington, DE

4d•$20•Onsite

About The Position

The YMCA of Delaware is seeking a part-time, seasonal Business Resource Registrar to join their Association Resource Center in downtown Wilmington. This role is crucial in ensuring smooth program registration and providing excellent customer service to members, families, and community participants. The YMCA is committed to fostering success for youth and teens, improving community health and wellbeing, and uniting communities through service.

Requirements

Strong interpersonal and communication skills to serve a diverse community.
High School diploma or equivalent
Proficiency in Microsoft office

Nice To Haves

Multilingual
Experience with Salesforce

Responsibilities

Process program registrations, including account setup, enrollment, and payment processing for school-age childcare and day camp.
Maintain accurate participant and household records within the YMCA’s membership/registration system Salesforce.
Provide high-quality customer service to members, families, and community participants regarding program offerings, schedules, and registration processes.
Verify required documentation for programs (e.g., emergency contacts, waivers, childcare forms, state-required documentation).
Ensure compliance with YMCA policies, risk management standards, and applicable state childcare licensing regulations.
Process program changes, cancellations, transfers, and waitlists in a timely and accurate manner.
Collaborate with Youth Development, Aquatics, Membership, and Health & Wellness teams to ensure accurate program setup and participant tracking.
Assist with registration periods, seasonal program launches, and special events as needed.