Business Resource Consultant - Halifax, NS and/or Moncton, NB

Sysco•Halifax, NS

12d•Hybrid

About The Position

This position is responsible for developing and conducting customer Business Resources / STIR Sessions, whether in house or in the field and focusing on both front and back of the house operational needs. The role involves expertise in all Sysco operational tools, value-added services (i.e. Menu services, customer reporting tools, Social Media, Business Builders) and technology offerings. This position is customer facing, working with multiple levels of expertise from independent operators, to local and national chains to emerging concepts.

Requirements

Minimum of five (5+) years of Foodservice management or equivalent combination of education and experience
Completion of post-secondary education or equivalent experience.
Business and restaurant operations acumen to manage sophisticated customers.
Excellent verbal and written communication skills.
Excellent presentation, facilitation and leadership skills.
Exceptional customer service orientation with the ability to gain rapport with internal and external customers.
Proactive, self-directed, with the ability to structure a weekly schedule to be successful.
Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook.
Valid driver’s license with access to a vehicle may be required.

Nice To Haves

Culinary Experience an asset.

Responsibilities

Through partnership with Outside Sales Representatives and District Sales Managers, responsible for clearly identifying customer challenges, needs, or opportunities and delivering creative and productive solutions to help customer business and drive case growth.
Provide a consultation with the customer (e.g., inventory management, social media, menu analysis, marketing, etc.).
Determines appropriate timeline for follow up with the customer to ensure implementation based on the ideas and concepts accepted by the customer.
Develops and executes the Back of the House STIR Sessions which includes evaluating customers’ back of the house operations such as set up, quality, food cost and consistency.
Manage customer Business Resources/STIR Sessions and provide relevant information for the sessions; stays current on market and industry trends.
Maintains a thorough understanding of our solutions and services partners (Advantage Partners).
Works with members of Sales & Marketing to manage the local stratification of our customers and to develop tools & research to target our marketing efforts and dollars towards specific direct efforts.
Facilitates & designs educational content for internal/external food shows, workshops, roadshows and online events.
Ambassador for Sysco brand and Sourced products.
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Perform other duties as assigned.

Benefits

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
Short-Term and Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP & TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups