Business Requirements Lead

Guidehouse•Washington, DC
•$113,000 - $188,000•Hybrid

About The Position

The Business Requirements Lead engages with government clients to understand and map key business processes for development of an IT Salesforce platform, coordinating with other project teams on risk, governance, and cybersecurity issues. The role leads stakeholder engagement and requirements work, supports Agile delivery and Salesforce implementation, and contributes to testing, change management, and project status reporting. The position requires an active and maintained Secret clearance and the ability to work at a client site in Washington, DC, up to three days per week. No travel is required.

Requirements

  • Active and maintained Secret Federal or DoD security clearance.
  • Bachelor’s degree.
  • Five years of consulting or similar relevant experience.
  • Ability to work at a client site in Washington, DC, up to three days per week.

Nice To Haves

  • Experience in business analysis, requirements gathering, or consulting for national security or U.S. Federal civilian agencies.
  • Leadership experience with hybrid and cross-functional teams.
  • Experience supporting Federal civilian agencies with national security missions, such as DHS or DOJ.
  • Salesforce certifications, such as Salesforce Business Analyst.
  • Prior Federal sector consulting experience.
  • Exposure to Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
  • Familiarity with Agile delivery practices, such as Scrum or SAFe.
  • Ability to use AI tools creatively and responsibly in a professional setting.
  • Strong written and verbal communication skills.
  • Ability to collaborate effectively with technical and business stakeholders.
  • Attention to detail and ability to analyze data to support requirements and decision-making.
  • Experience with the Department of State, USAID, or a similar organization.
  • Experience writing user stories, acceptance criteria, and process documentation.

Responsibilities

  • Lead stakeholder workshops, interviews, and process walkthroughs to gather and validate business requirements.
  • Work with mission stakeholders to understand operational needs, document actionable requirements, and support delivery of secure, scalable IT program management solutions.
  • Develop user stories, acceptance criteria, process flows, data models, and other clear, comprehensive documentation.
  • Support Agile teams through backlog refinement, requirements traceability, and maintaining requirements quality throughout delivery.
  • Collaborate with technical teams to ensure requirements are accurately translated into Salesforce configurations and customizations.
  • Support User Acceptance Testing through test case development, defect tracking, and validation activities.
  • Support change management with training materials, release notes, demonstrations, and communications.
  • Provide timely, structured status updates and help identify risks, issues, and dependencies.
  • Analyze data to identify trends, inconsistencies, and opportunities for improvement.

Benefits

  • Medical, prescription, dental, and vision insurance
  • Personal and family sick time and company-paid holidays
  • May be eligible for a discretionary variable incentive bonus
  • Parental leave and adoption assistance
  • 401(k) retirement plan
  • Basic life and supplemental life insurance
  • Health Savings Account
  • Dental, vision, and dependent care Flexible Spending Accounts
  • Short-term and long-term disability
  • Student loan paydown
  • Tuition reimbursement
  • Personal development and learning opportunities
  • Skills development and certifications
  • Employee referral program
  • Corporate-sponsored events and community outreach
  • Emergency back-up childcare program
  • Mobility stipend
  • Flexible benefits package
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