Business Relationship Manager Senior- Vice President

JPMorgan Chase & Co.•Westminster, CO
•$128,250 - $180,000

About The Position

As a Business Relationship Manager Senior in Business Banking, you will manage and develop a portfolio of large, profitable business clients with annual revenue greater than $3 million. The role focuses on business development, deposit and balance acquisition, product deepening, client retention and growth, and referrals to increase primary bank share. You will provide high-touch financial advice and service, acquire new relationships through targeted prospecting and referrals, and deepen existing relationships while maintaining a focus on client experience and risk management. The position involves serving approximately 70 clients across stable or mature and growth or expansion stages. You will deliver tailored business banking solutions, including deposit and cash management services, and manage business credit opportunities up to approximately $15 million. You will work with branch-based bankers and partners across the firm, make regular in-person client and prospect visits, coordinate delivery of treasury and other products, and follow risk management, control, and regulatory requirements.

Requirements

  • At least 5 years of experience in a Business Banking Relationship Management role or related business lending experience.
  • Strong knowledge of deposit and cash management products and business credit underwriting, including commercial credit training.
  • Ability to use seasoned judgment to provide customized solutions that meet client needs and present proactive alternatives.
  • Demonstrated ability to anticipate client issues, take ownership of problems on clients’ behalf, and follow through on commitments.
  • Strong tactical business development and negotiation skills; self-directed, proactive, and creative approach; sound judgment and ability to navigate ambiguity.
  • Strong relationship-building and communication skills with individuals at all levels, internally and externally.
  • Ability to influence others to achieve desired outcomes and use technology to interact with clients effectively and efficiently.
  • Strong existing business network or demonstrated ability to build one through active involvement in relevant community organizations and centers of influence.
  • Excellent organizational skills and ability to manage priorities, work under pressure, meet tight deadlines, and balance client needs with risk and firm interests.

Nice To Haves

  • Bachelor’s degree in Finance or a related field, or equivalent work experience.
  • At least 3 years of experience managing clients with more than $10 million in revenue.
  • Proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.
  • In-depth knowledge of diverse types of businesses, industries, markets, and financial and economic concepts.

Responsibilities

  • Acquire, retain, and deepen a portfolio of approximately 70 business clients with annual revenue greater than $3 million, providing business deposit and cash management solutions and managing business credit opportunities up to approximately $15 million.
  • Support branch-based bankers on sizeable business credit deals as needed.
  • Deliver customized business banking solutions aligned with client needs, using expertise in business, finance, credit, and risk management to recommend profitable portfolio solutions and anticipate client needs.
  • Grow the portfolio by prospecting for new clients, particularly expanding businesses, and using centers of influence and referral networks.
  • Partner across Branch, Wealth Management, Private Bank, Asset & Wealth Management, Middle Market, and One Chase to originate opportunities and build long-term primary banking relationships.
  • Conduct regular in-person visits with clients, prospects, referrals, and centers of influence at their places of business to develop financial relationships and increase primary bank share.
  • Understand business owners’ personal financial goals and needs, and work with Branch, Wealth Management, and Private Bank to identify and deliver appropriate personal financial solutions.
  • Use knowledge of treasury products and partner with product specialists to onboard clients, coordinate end-to-end delivery of accounts and products, and follow up after account opening to identify additional solutions and establish digital capabilities.
  • Leverage service teams to provide an outstanding client experience.
  • Follow sound risk management protocols and control policies and comply with regulatory requirements.

Benefits

  • Competitive total rewards package with base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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